8/10 (良い)
宿泊されたお客様
2018 年 10 月 23 日
良かった点 : 施設のコンディションと設備、客室の快適度
Beautiful view from the room.
We stayed at the beach club haadtien a week ago. I stayed at penthouse room this time because there were many good reviews in the website.
But mildew is growing on the bed sheets and the sink was dirty even right after check-in. I arrived early in the morning because of the shipping schedule and it was raining badly outside.
I understand the hotel rules but even though I saw many couples getting in the room afternoon, I had to wait until last minutes and the staff at the lobby was really unprofessional. They didn't even tell me why we only needed to wait and everyone else could just just get a room before check-in time.
The room was really nice and the view from the room was amazing, the staff at the restaurant seems nice and the food was good also. That's why we were disappointed at the customer service and the cleaning of the room.
宿泊されたお客様
2018 年 9 月に 1 泊滞在
