The main part; 2 bedrooms, lounge and kitchen is good but if you have the misfortune of staying downstairs then you’re in for a shock. The 3 bedrooms downstairs are accessed outside, from going underneath the pool along a walkway that had rats and geckos wandering about, this was particularly loud at night with lots of creatures running around in the loft space, so much so that one of the many workmen we had in heard it, said they were rats and called an exterminator in, not what you want on holiday. The showers downstairs aren’t sealed along the bottom so water continually pours out resulting in a permanently wet towel to soak it up. The beds are rock hard, no give whatsoever and you’re given 1 very lumpy flat pillow.
All the towels are very thin and pool towels very stained.
Everything from wardrobes, towels, sun beds, furnishings kitchen utensils etc is done on the cheap with basic item, the kitchen isn’t particularly well stocked. This wasn’t what we were expecting for the price we’d paid, which was a lot.
Upon arriving the dishwasher stank and was filled with water, we attempted to use it but it was clearly broken, not washing, not draining etc The gas BBQ was completely rusted with a very large hole on the grill and wouldn’t turn on, clearly broken before we got here, when we contacted the owner she agreed, showing she knew about it, why didn’t she get it fixed then? She got her manager to get another BBQ, this COAL BBQ was built by him on our 5th day. 4 different workmen came in over the first few days to try and fix the dishwasher, eventually taking it away as it was unfixable. The owner said we could have maid service everyday and to leave the dishes, this was ok but still resulted in a near constant sink full of dirty dishes and usually running out of clean glasses as the maids came in once a day.
We had some strong winds and rain for the first few days which resulted in power loss, lights flickering, loss of WiFi and air conditioning units bleeping. The flickering lights was dangerous as our son is epileptic, so we asked the owner to refund the remaining days so we could go elsewhere, nowhere else had reduced power, she refused which resulted in a very worrying, dangerous and not relaxing stay.
You need a 4 x 4 to access the villa as it’s extremely steep, you can’t walk to anything.
We contacted HomeAway several times but had no reply. The owner paid for our electric consumption by way of an apology.