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Palmstone Retreat - Kithulgala

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Luxury
4.5 star property
9.0

Wonderful

Luxury family-friendly hotel by the river

At Palmstone Retreat - Kithulgala, you can look forward to free English breakfast, a poolside bar, and a free manager's reception. For some rest and relaxation, visit the steam room. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Luxury Double Room, 1 Bedroom, Hot Tub, River View

Luxury Double Room, 1 Bedroom, Hot Tub, River View | In-room safe, individually decorated, individually furnished, desk

Luxury Double Room, 1 Bedroom, Hot Tub, River View

  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Private Pool, River View

In-room safe, individually decorated, individually furnished, desk

Luxury Suite, 1 King Bed, Private Pool, River View

  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Located in Kithulgala, Palmstone Retreat - Kithulgala is in the historical district and on the riverwalk. Sri Pada is a notable landmark, and the area's natural beauty can be seen at Aberdeen Waterfall and Laxapana Falls. Traveling with kids? Consider New Paradise Spice & Herbal Garden and Suriyakantha Centre d'Art et de Culture. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ziplining and hiking/biking trails. Visit our Kithulgala travel guide
Map
0094, Kithulgala, Koskanuwala Watta, Mahabage

What's nearby

  • Aberdeen Waterfall
    37 min drive - 22.7 km
  • Castlereagh Reservoir
    42 min drive - 37.9 km
  • Laxapana Falls
    43 min drive - 27.8 km
  • Kotmale Reservoir Viewpoint
    46 min drive - 40.0 km
  • Ambuluwawa Temple
    60 min drive - 50.8 km

Restaurants

  • Kitulgala Rest House
    12 min drive
  • Kithulgala shop
    12 min drive
  • Green View Hotel
    25 min drive
  • Kithul Villa
    16 min drive
  • Ceylon Hotels Corporation - Kuthulgala
    12 min drive

About this property

Palmstone Retreat - Kithulgala

Luxury family-friendly hotel by the river
At Palmstone Retreat - Kithulgala, you can look forward to free English breakfast, a poolside bar, and a free manager's reception. For some rest and relaxation, visit the steam room. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • 3 indoor pools and an outdoor pool
  • Free self parking
  • A free area shuttle, express check-out, and express check-in
  • Supervised childcare (surcharge), luggage storage, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Steam room

Family friendly

  • 3 indoor pools
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Property Registration Number PV67513

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does Palmstone Retreat - Kithulgala have a pool?

Yes, this property has 3 Indoor pools, an outdoor pool, and a children's pool.

Is Palmstone Retreat - Kithulgala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palmstone Retreat - Kithulgala?

Check-in begins at 2 PM.

What time is check-out at Palmstone Retreat - Kithulgala?

Check-out is at 11 AM.

Does Palmstone Retreat - Kithulgala provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palmstone Retreat - Kithulgala located?

Located on the riverwalk, this family-friendly hotel is 13.1 mi (21 km) from Aberdeen Waterfall and 17.1 mi (27.5 km) from Laxapana Falls.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palmstone Retreat - Kithulgala Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified

10/10 Excellent

Janica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for relax

We stayed in the Araliya Suite 24.2-27.2. Which was absolutely spotless and modern. We loved having our own private pool, sauna, and river view, where we even went swimming a few times. The staff was incredibly friendly, especially Indunil. He arranged an adventure for us to the waterfalls, a short jungle hike, and also acted as a guide to a nearby cave. He also guided us to safely swim at the waterfall behind the hotel. And to top it all off, he arranged a candlelight dinner by the river! Five stars for service! Everything went smoothly in English.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Sankha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious stay in the middle of a jungle

I went with my wife and four year old daughter. 6km small Road to the hotel is horrible. Need a high clearance vehicle. My honda fit nearly escaped any damages. Otherwise the stay was superb. Location is unique.rooms were great. Food was ok,slightly more expensive than similar class hotels,may be because of the location, wifi is terrible.my Dialog mobile had moderate level of signals,but no 3G. Any way,I actually staying unplugged.There is a nearby waterfall with clear water.its an unique experience. Can recommend to nature lovers and any body wishes to spend time in a calm and quiet environment.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell i djungel

Häftigt hotell mitt i djungeln med fina vattenfall att gå till. Väldigt lugnt området 2 nätter är perfekt!
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the highlight of our trip. The property is located quite a ways from the main road, deep inside the jungle; however ‘going the extra mile’ is completely worth the experience. Upon arrival, the hotel staff greeted us with a ‘Welcome’ juice and checked us in our bungalow, which was located right next to the small river running by the hotel. The room is very spacious, with floor to ceiling windows. The bathroom is huge with both a shower and a jet pool. The environment is very relaxing and tranquil, which feels nice after the everyday ‘hustle and bustle’ of life. Breakfast is amazing and prepared by a chef, who used to work at one of the Jumeriah resorts in Dubai! His milk rice and dhal curry was the best I have tasted in Sri Lanka! =) The hotel had an awesome tour guide, who took us on a hike to the most beautiful waterfall I have ever seen in my life! Unfortunately we have only stayed 1 night at this resort; however I would love to return in the near future. I highly recommend this hotel to anyone who wishes to get away from the ‘touristy’ stuff and have a truly unique and world class experience!
Stayed 1 night in Nov 2018
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort

Two night family stay during 3 week Trip to SL

This hotel is sold as a five star retreat but it isn't as well-maintained as it should be. The little things that you would expect weren't quite done. The two jacuzzis next to the swimming pool weren't working and we were told that they were too expensive to repair, the jacuzzi with our room was initially freezing cold. The TV room (with pool table and outdoor terrance) was too hot and basically unused. Despite the large TV, there was no DVD player to play a film, etc. The daybeds on the balcony had no mattresses and cushions to sit on (by day two they appeared). There were therefore very simple fixes to this if people applied a little thought. As a retreat, it is of course in the middle of nowhere. No complaints about that - but the hotel gave little assistance about what you could do. There is plenty of wildlife around and white water rafting, etc., but you have to find out about it practically by yourself. Having said that, the food was very good and the service at dinner excellent. In all this, the best thing about the hotel was one of the staff - LAKMAL. He clearly has the guest's welfare at heart. He took us, including our girls (5 and 7) on a nature trail, organised a walk to a waterfall and rockpools to dive in/swim. He showed them how the locals extract rubber. Every morning he checks for wildlife to later show them to guests. He showed us where we could feed the fish. If they take his attitude (and a bit of thought) this could be a really great hotel!!!
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

اقامة سيئة

يوجد اتساخ بالمفارش الخاصة بالاسره وتقطيع وعند الطلب تبديل المفارش تم الاهمال منهم ولم يبدلو المفارش ايضا تم الطلب منهم تغيير الغرف لوجود حشرات بالغرف وتوجد ادله عليهم وتم تسجيل فيديو كامل واخبروني انهم لا يهتمون بما سيقوم من حفظي للفيديو تم الاتصال حينها على ارقامهم ولا تجد اي رد من قبلكم بالاقارم التي تم الانصال عليها يتم اخباري من النظام الالي انها غير صحيحة
Stayed 1 night in Nov 2017
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice relaxing resort in the middle of rainforests

Very peaceful and beautiful natural environment. Great food and service.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed and thoroughly enjoyable

Palmstone Retreat is exceptional. We were here for our honeymoon and so glad we chose something different to the main resorts. An adventurous drive into the resort by 4x4 from town, approx 30 mins around windy roads, you arrive at paradise. Set in the middle of the rainforest is a boutique resort with 6 rooms, therefore with very few guests they have time to focus on what you want. The service is amazing, very attentive and there to assist with everything you need. Our room was sensational, a jacuzzi and sauna in our large room overlooking the river! All faculties are very clean. The chef does a great job cooking from a decent sized menu for a small resort, all meals very reasonably priced and tasty. They don't have a license to serve alcohol but no problems if you want to bring your own in (buy from the wine store or the staff will be happy to organise for you during the day if you wish!) We organized activities through the hotel including tuk tuk rides to white water rafting and canyoning through Action Lanka, we loved every bit of it. Also a waterfall tour by the hotel where we swam in fresh water with lovely views! DVD's also available to hire. We would highly recommend Palmstone Retreat and hope we will be able to return one day!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique hotel

Excellent boutique hotel and service in beautiful area, though a little remote. Rooms are luxurious and clean, service is excellent and friendly, food is very tasty.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples retreat

We loved our stay. It really gave us some down time after climbing mountains and rafting. The hotel room was massive: steam room and plung pool were in the room! We had a view of the river and the room was private. Lakmal offered us excellent service. Helping me into the river and taking us on a jungle walk. He even lit candles around the pool for us as a surprise whilst we had dinner! I'd highly recommend you take alcohol and snacks as you can't get these once at the hotel. The food is nice at the restaurant. You should leave your car at the bottom of the hill and call the hotel to pick you up. The road is currently being re-paved which will be less daunting of a ride to the secluded hotel. You can do rafting around this area but we stayed in the hotel. We loved it as a couple but there was also a family there and the kids enjoyed the large shared pool. We will be back if we can. I'd recommend more than 1 night here.
Verified

8/10 Good

Fam. Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic & modern place in the middle of the Jungle

Very idyllic & modern property in the middle of the Jungle. Outstanding Sri Lankan food & great hotel stuff, which was very helpful during our stay. Indunil and the manager took personal interest in taking care of our every need. Our room was exquisite and the waterfall nearby is spectacular.
Verified

10/10 Excellent

AS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

Palm stone is a very special amazing experience on its own!! The room view is out of this world and the stuff is very helpful and friendly whom went to the extra mile to make our stay more than comfortable. Me and my wife loved the place and will definetly come again as soon as we can.
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

What can I say! The place is an mazing in the middle of the jungle with river running a few meters away! This place is one of the most beautiful places I ever seen! The rushing of the river water a few meters away was an enjoyable and very relaxing experience! The staff were very friendly and very helpful! the Manager; Mr. Tyrone was extremely helpful and very kind! He made an upgrade for us! The chef was so kind -- came to our table to ensure our food was done to our satisfaction! The staff made everything possible to ensure we are comfortable! Thanks to Mr. Tyrone and the staff for making our stay a very enjoyable experience!
Verified

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

It was a amazing experience. Location is very beautiful. Nelum suit is great with private pool and steam bath. Food was good too. Staff was very friendly. Overall great stay and waiting for the next visits. Highly recommend.
Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natur och äventyrssemester

Ett mycket fint nybyggt hotell som ligger mitt i djungeln, nära ett vattenfall. Vi var där för äventyr - rafting och canyoning, vilket var perfekt. Mycket bra standard på rummen och en otroligt fin plats men djungel och djurliv direkt utanför fönstret!
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is so great!

If U like to experience Safari, Palmstone Retreat is the place. The hotel has been open for only 3 months when we were there. The hotel is very beautiful. U can look out into the woods and stream first thing when U wake up in your bed. Rooms are huge. The manager, Cavindi, is by far the most friendly one I have met. The only thing that need to improve is the road that lead from the main road to the hotel. It is very narrow, dark at night, bumpy and steep. It took us 40 mins one single trip everytime to go out and come back to the hotel. And other than checking in and out, we need to pay for the transportation(Rs4000, round trip)everytime when we go out. But overall everything is so great. We will definitely go back again.
Verified

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort

Nur über eine sehr schlechte Straße zu erreichen

An der Abbiegung der Hauptstraße wäre ein Hinweisschild zum Hotel hilfreich gewesen. Danach geht es 8 km über eine sehr schlechte Straße in Richtung Hotel. Am letzten km steht dann ein Schild mit einer Telefonnummer unter der man die Abholung von diesem Punkt mit dem Hotel absprechen kann. Ziemlich sinnlos! Denn wer es bis hierhin geschafft hat, schafft auch den restlichen km. Das Hotel liegt mitten im Grünen direkt an einem Flusslauf. Sehr idyllisch. Die Zimmer sind großzügig und luxuriös ausgestattet. Allerdings sollten bei dem aufgerufenen Preis auch die Kleinigkeiten stimmen. Beispiele: Der Jakuzzi hatte ein Leck, so das permanent Wasser im Bad stand, an einem Schrank war der Griff defekt, die auf dem Boden liegenden Handtücher im Bad sind nicht getäuscht worden. Beim guten Abendessen dann eine Überraschung: Da das Haus unter moslemischer Leitung steht gab es kein Bier, Wein oder sonstigen Alkohol zu kaufen. Da für mich aber ein gutes Getränk zu einem guten Essen gehört war ich ziemlich enttäuscht. Dies führte dazu, das wir die nächsten Tage dort nicht mehr essen waren und den beschwerlichen Weg in den nächsten Ort gefahren sind, um uns anderweitig zu verpflegen. Ein Hinweis im Prospekt wäre hilfreich gewesen, dann hätten wir dieses Hotel sicher nicht gebucht. Die Sauberkeit nach dem Reinigen war auch nicht so wie man es in einem 5-Sterne Haus erwartet.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort