Due to my flight being missed i booked this hotel and upon arriving in the hotel , the receptionist did not explain much i had to prompts him !! upon arriving in my room they were cockroaches on the wall living their best life . Housekeeping was excellent however breakfast selection was not vast , very limited and there was a call called Joel K and he worked in the restaurant He was the worst it’s like he was forced to work , never greeted customer instead give me a look like i was dirt . However the older server who use to make me Hot chocolate was amazing .
This is hotel isn’t 5 or 4 * however i would say a good 3* and the location is also central ish .
It’s expensive for what you get but then remember you are in Congo !
Tanya
2024 年 1 月に 2 泊滞在
8/10 (良い)
Emmanuel
2024 年 1 月 17 日
Emmanuel
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Patricia
カップルで旅行
2023 年 12 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Patricia
2023 年 12 月に 4 泊滞在
2/10 (非常に不満)
Marieke
出張
2023 年 11 月 16 日
気になった点 : スタッフとサービス
We arrived and there were no rooms. Reception said they had sent a cancellation via Expedia, but we never received it (and me getting asked to review the stay shows it was not sent). They offered little to no help to find another hotel (and it was 11pm!). Gladly the receptionist of the hotel next door helped us by phoning other hotels in the area.