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ホテル キンズリーの口コミ

3.5 out of 5
ホテル キンズリー
301 Wall St, Kingston, NY

口コミ

9.0

とても素晴らしい

評価 10 - 233 件の口コミ中 146 件が非常に良い" "
評価 8 - 233 件の口コミ中 57 件が良い" "
評価 6 - 233 件の口コミ中 21 件が普通" "
評価 4 - 233 件の口コミ中 3 件が不満" "
評価 2 - 233 件の口コミ中 6 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

Marisa

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
The Hotel Kinsley is actually four separate buildings within a small radius in Kingston, so if you’re not in the main building, it feels like you’re on your own. When we checked in we were told to go our building, unload our bags, carry them up to our third floor room (no elevators) and then park in a lot down the street. I was there with my mom who has some trouble walking and it was really hard for her negotiating the stairs. When we mentioned this at the front desk and asked for help with our bags, we were told by the one person in the hotel on duty that he was waiting for a “VIP” to arrive and we’d have to wait 20 minutes. It’s one thing to have this kind of setup and get a good deal. But for the prices they’re charging, it’s not unreasonable for guests to expect more. The room was very nice, spacious and clean, and it was great being right in town. But it was not worth the cost.
2024 年 5 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hi Marisa,Thank you for your post-stay review! We are happy to hear you enjoyed your room, and sorry to hear other expectations were not fully met. All of our locations are advertised as walk-ups only. The great thing about the Pearl St location (same with our John & Fair St locations) is that the parking lots are right next to the buildings. We do our best to assist all of our guests equally and accommodate requests (such as mobility concerns) if given the advance notice. Your feedback is appreciated and taken with much consideration. We hope to have the opportunity to host you again at Hotel Kinsley!

10/10 (非常に良い)

David、Stamford

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying with us at Hotel Kinsley!

10/10 (非常に良い)

Tobey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only downside was price. Considering the price, free coffee and tea for guests should be offered considering that electric appliances are not safe in historic buildings.
2024 年 4 月に 1 泊滞在
Team Kinsleyからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Tobey, Thank you for staying with us at Hotel Kinsley. We appreciate your feedback. We actually do put out complimentary coffee and tea in both our Pearl St lounge and with the Wall St continental breakfast from 7:30 - 10:30am everyday! We apologize if you missed this and hope to have the opportunity to host you again in the future to enjoy all of our amenities!

10/10 (非常に良い)

Patricia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel!
2024 年 4 月に 1 泊滞在
Team Kinsleyからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your post-stay review, Patricia! It was a pleasure hosting you. Until next time

2/10 (非常に不満)

James、Dorado

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Parking is 2 blocks away and limited, no elevator, no signage to find hotel, rooms seems incredibly musty, hallway carpets disgusting. This place is not a convenient or proper hotel.
2024 年 4 月に 1 泊滞在
Team Kinsleyからの返信 (投稿日 : 2024 年 4 月 30 日)
James, Thank you for your feedback. All of our locations are advertised as walkups, and we pride our team on being quick to offer help with bags whenever able to. We are sorry to hear you that Hotel Kinsley did not meet your expectations and hope to have the opportunity to host you again in the future to provide a better experience.

10/10 (非常に良い)

Marci、Bronx

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you. It was our pleasure hosting you!

8/10 (良い)

Jonathan Sangmin

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Not worth the cost. The area is nice however
2024 年 1 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hi Jonathan, we are sorry to hear that we did not meet your expectations. We hope to have the opportunity to host you again in the future and provide a more satisfactory experience!

10/10 (非常に良い)

Abigail

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a perfect last minute getaway here. We were in a king room with a fireplace in the Pearl St. building. The room was clean and beautifully decorated. Highly recommend!
2024 年 3 月に 1 泊滞在
Charlie, Guest Services Managerからの返信 (投稿日 : 2024 年 3 月 30 日)
Hi Abigail, Thank you for your review and for choosing to stay with us last minute at Hotel Kinsley! We are so happy to hear you enjoyed your stay in our Pearl St location, and hope to have the opportunity to host you again.

10/10 (非常に良い)

Yousung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice place especially restaurants and bar
2024 年 2 月に 1 泊滞在
Charlie Webber, Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for your review and for choosing to stay with us at Hotel Kinsley! We are happy to hear you enjoyed our onsite restaurant and bar. We hope to have the opportunity to host you again in the future. All the best,

8/10 (良い)

celeste

良かった点 : 施設のコンディションと設備
Lovely continental breakfast. Staff courteous and helpful . Room tasteful and comfortable
2024 年 2 月に 1 泊滞在
Charlie Webber, Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Celeste, Thank you for staying with us at Hotel Kinsley! We are happy to hear our staff was helpful, and that you overall enjoyed your stay. We hope to host you again in the future!

10/10 (非常に良い)

Ellen

Perfect boutique hotel. Elegant but authentic. Everything you need and nothing you don’t. Decor is light, bright and happy. Staff very friendly and efficient. Super cool town, especially for musicians. Great concert venues and lore
2024 年 2 月に 1 泊滞在
Charlie Webber, Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Ellen, We are so pleased to hear that you enjoyed your stay with us at Hotel Kinsley! Kingston is a gem of a place. We hope to have the opportunity to host you again so you can explore the town some more!

10/10 (非常に良い)

linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2024 年 2 月 27 日)
Thanks for staying with us Linda! We're so happy you enjoyed your stay. Hope to see you again soon!

10/10 (非常に良い)

Donald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2024 年 2 月 27 日)
Come back anytime, Donald!

10/10 (非常に良い)

Angela

2024 年 1 月に 2 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2024 年 2 月 27 日)
Thanks for staying with us Angela! Hope you can come back soon!

10/10 (非常に良い)

Rachel

2024 年 1 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2024 年 2 月 27 日)
Thanks Rachel! So glad you enjoyed your stay!

10/10 (非常に良い)

Morgan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at the Pearly Street Luxury King room and the room was stunning and huge. The bathroom was beautiful. We loved the property and it was so nice having the gym, sauna and massages in the building. The common space in the building was also beautiful. One con was was the building is old so the walls are thin- you can hear cars passing by and people walking up the stairs. The other building was also super nice with the bar and restaurant, very cozy. Staff was nice there were a few interactions where they needed to check with someone else before getting back to us but they were easily resolvable.
2024 年 1 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Morgan, Thank you for choosing to stay with us at our Pearl St. location! We appreciate your feedback, and are pleased to hear that you took advantage of our other offered amenities. Thank you for your understanding of the quirks the come along with being located in a historic building, and for your patience with our staff during the busy times. We hope to have the opportunity to host you again at Hotel Kinsley!

6/10 (普通)

Lila

気になった点 : 清潔度
They never came and clean the bedroom as they promise
2023 年 12 月に 3 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Lila, We are very sorry to hear that your room was not refreshed and expectations were not met during your stay with us. We hope to have the opportunity to host you at Hotel Kinsley again in the future and make up for this inconvenience!

10/10 (非常に良い)

Tammy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff and very comfortable.
Our stay at the hotel was relaxing and the staff were super friendly. We needed to get some work done, so having access to a converted carriage house/business center was especially nice.
2024 年 1 月に 1 泊滞在
Charlie Webber, Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Tammy, Thank you for the review! We are so pleased to hear you enjoyed your stay with us and got use of our additional spaces. The carriage house is a hidden gem We hope to host you again the future!

10/10 (非常に良い)

Timothy

2023 年 12 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2024 年 2 月 27 日)
Thanks Timothy! We're so glad you enjoyed your stay and hope you can come visit us again soon!

6/10 (普通)

Leonard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Former bank building
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Douglas

良かった点 : 設備とサービス
Quality of the room was wonderful!
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a very clean hotel. No dust anywhere! It is also centrally located and you can walk to all shops and dining including the polar express.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Alison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was a nice size with comfortable bed and a nice chair and small desk. There was quite a selection of snacks and beverages for purchase in the room which was good especially because there's not really anything around open late, and the bar closed before 9:00 the night we stayed. The room we stayed in was a well done renovation, and I would highly recommend the Wall St King room. There were a couple of things that showed wear - some of the curtain hooks weren't attached anymore, and the handle of the hand shower was broken. It also took a REALLY long time for the hot water to make it up to the shower early in the morning. Continental breakfast was fairly basic with pastries and fruit. The tea and coffee were quite good. We would definitely stay again if in the area.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious room Great location Gym included Accommodating staff
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Deborah

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old Kingston charm can still be found. This cute hotel in the center of the up town area provides walkable shopping and dinning. The Kinsley restaurant is also a favorite.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Ronald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We wanted to have dinner nearby & stay for our anniversary.
2023 年 11 月に 1 泊滞在

8/10 (良い)

Erik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Restaurant with outstanding playlist
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Terri

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed at the Kinsley whiel attending a wedding in town. The Kinsley is refreshing, homey and welcoming. There is great attention to detail in the design of the hotel. Would definitely stay there again.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel
Wonderful hotel, nice amenities
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Debra

グループ旅行
気になった点 : スタッフとサービス、設備とサービス
Wi-Fi didn’t work all weekend. First night thermostat didn’t work, too hot in room Second night fixed it was too cold They offer NO amenities. No one came to our room to bring new towels. We couldn’t even get coffee or tea at 8pm to drink in lounge at Pearl St location. We walked to order in restaurant. Told If we drank it at restaurant it would be at least 15 minutes as 6 parties had just been seated. There was only 1 bartender working for a packed bar and restaurant. There were no attempts at any follow up customer service. As we went to leave our friend forgot his jacket in room and was locked out. Called front desk who sent someone over to let him in to get coat. Waited 20 minutes and he called front desk again. Staff member was waiting inside hotel having gone in back entrance for someone who was locked out of building ! Would not recommend anyone stay here and it is extremely overpriced for essentially just renting a room to sleep in.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Monet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Kitty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Claudia

2023 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在

8/10 (良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unique hotel, but needs a better breakfast
The hotel is in a fantastic location. Very unique hotel with great staff. However the breakfast service is woefully inadequate for the premium price if the hotel.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Dustin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place to stay! Just keep in mind since it’s an old bank they don’t have parking close. The lot is a bit further than you might think but a nice walk.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Noemie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful space in a small town
2023 年 9 月に 2 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you so much for staying with us!

8/10 (良い)

Yulia

カップルで旅行
良かった点 : 施設のコンディションと設備
Very nice hotel and great staff. The sound isolation in the rooms is not great.
2023 年 9 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 10 月 2 日)
Thanks for staying with us Yulia and the feedback! We're sorry if things were a bit noisy that night, but we welcome you to call our front desk to tell us more!

10/10 (非常に良い)

Geoffrey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful boutique hotel. Love everything about it!
2023 年 9 月に 2 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 10 月 2 日)
Thanks Geoffrey! We hope to have you back soon!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved our stay
We stayed at the Wall Street location and it was perfect. The room was very clean, the soap/lotion/shampoo/conditioner in the room was a local brand and smelled delicious, the restaurant downstairs was amazing, and they have a simple but very nice complimentary breakfast in the morning. The location is perfect if you want to walk to/from restaurants and shops. For anyone with issues with stairs, there is no elevator.
2023 年 9 月に 2 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you so much for staying with us and this kind review. SO happy that you enjoyed the hotel, restaurant and our beautiful neighborhood.It's true! We're a walk up with no elevator, but its never more than 2 flights to the rooms ;)

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for staying with us!

8/10 (良い)

Roxanne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very enjoyable stay.
Really nice boutique hotel in old renovated bank building in historic uptown Kingston. Right in the center of very walkable area with shops, cafes, museums, pre-Revolutionary War buildings. Very tasteful yet contemporary decor with very clean rooms and comfortable beds. Restaurant downstairs has nice hip vibe, great food, but very high price tag! $34 for small serving of sea bass and asparagus, had two glasses of wine—$32! The sour cream dark cherry ice cream from local Nancy’s of Woodstock was the most heavenly ice cream I’ve ever had! Be aware there is no elevator in the building, so must climb two to three floors up to rooms. Enjoy the splurge! But you can always go to any number of other local restaurants for less expensive dinner.
2023 年 9 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 9 月 11 日)
Thanks for staying with us. We wished we scored higher with you. We would love to hear more about your stay and see what we can do to make it better for next time.

8/10 (良い)

Munira

2023 年 8 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 9 月 4 日)
Thanks for staying with us Munira!

6/10 (普通)

Jonathan

気になった点 : 設備とサービス、施設のコンディションと設備
No
2023 年 8 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 9 月 11 日)
Why not?

10/10 (非常に良い)

Irene

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was very flowing. Room very very clean. Perfectly located. Parking available. Very quite . Love it
2023 年 8 月に 2 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 8 月 23 日)
Thanks so much for staying with us Irene. We're so glad you enjoyed your stay and hope to see you again real soon.

10/10 (非常に良い)

simon

良かった点 : 清潔度
2023 年 7 月に 2 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 8 月 18 日)
Thanks Simon! Come back anytime ;)

8/10 (良い)

jasmine

2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Amanda

2023 年 8 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 8 月 18 日)
Thanks for staying with us Amanda! We hope you can come again sometime soon :)

6/10 (普通)

Jeffrey、Portland

2023 年 8 月に 1 泊滞在
❤️ Team Kinsleyからの返信 (投稿日 : 2023 年 8 月 11 日)
Sounds like it was "okay" but we wished it was better than that for you. Give us a call or shoot us an email if there's anything more you would like to share. Thanks for staying with us!