8/10 Good
Ginevra
Traveled with partner
Feb 5, 2022
Liked: Staff & service, amenities
Disliked: Cleanliness
I was in Kihaa Maldives years and years ago a nd was very excited to go back. The island is beautiful and beautifully located. It is a paradise. The staff will make your stay incredible, especially the bar and cleaning stuff. What we did not enjoy is that the management is quite poor and they are clearly not organised. On pick up they were about to make us go on a domestic flight instead of the sea plane we paid additionally for. This was quickly addressed. Then two of our activities were cancelled without us being informed, we found out as we were about to go on the activity, they tried to charge us extra for things that were not included, they continued to misinform us, also with our PCRs, our transfer back to Male etc. The food quality is incredibly disappointing for a 5 star hotel. It is really rather terrible. Apparently the island has recently changed management - we hope it will change management again because the current members are not interested in giving guests the experience that a resort and island like this should. We recommend the place, it is beautiful, the diving centre offers amazing activities and it’s separate to the hotel. Just bear in mind about the food and the fact that management is likely to screw something up.
Other than that, one of the best holidays we’ve had. Amazing for couples, groups of friends and families with kids too.
Ginevra
Stayed 7 nights in Jan 2022