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"The room was clean, but smaller based on western standards, but had lounge area to hang out on 2nd floor and main floor...but they provied bottles of water and fresh towels daily. Loved the vibe at the hotel...music, had DJ on certain nights, Amazing Bakery, Coffee bar, and Tappas Lounge was excellent...locals visited who did not stay at the hotel. Little further from main area of Shinjuku and train stations...so depends on your preference. "

"The staff was amazing-very welcoming and helpful. The room was standard size for Japan (a little small compared to American size) but the amenities provided more than made up for the size of the room-especially the pajamas. They had a great selection of personal care products in the lobby to choose from. The hotel is in a quieter area of Shinjuku (which was nice to get away from the craziness near the Shinjuku station) but still close enough to walk to everything in Shinjuku. "

"Great hotel. Stayed at 34th floor with an awesome view. But bit older building"

"Great breakfast buffet close to subway station. Super clean. Nice quiet area. Relatively new looking Hotel. Beautiful interior."

"Clean room, excellent area"

"Convenience, onsen onsite and shopping mall "

"Everything at the hotel was perfect! Only thing I would say is the room were a little small. "

"The rooms are very nice modern spacious . The corridor looks outdated though but still clean . Nice to have the adapters and multi cables available in the room . Toilet within the room is spacious bright clean and modern . Will definitely stay here again if I m back to Tokyo. Do remember to check if the room type comes with access to the sky lounge as I forgot to do so"

"Very helpful staff from check in to check out No issues found with room during stay Very convenient being attached the the airport limousine bus service from and to Haneda airport. Many convenience stores located in and around the hotel Luggage check in service is very helpful especially if you have a delayed flight. Check out was 11 am but we were able to keep our luggage with them till we had to go to the airport at 6pm+"