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"Good staff. Room very clean but old, in-room open air onsen tub was excellent with great view. Breakfast was very so so. "

"Great friendly and professional staff, very clean hotel with a great breakfast. Thank you, Tyler"

"The room is spacious and offers a beautiful view of the lake. The customer service is attentive and thoughtful. As for the meals, there is an impressive variety of dishes, most of which are delicious—especially the botan shrimp, yellowtail, and the steamed egg custard with nodoguro. In addition, the breakfast exceeded my expectations and was the best I’ve had across my past ten ryokan stays. You can tell the differences through their careful selections of food ingredients. Excellent "

"A great local hospitality experience of onsen, buffet food and a fun play room which catered well for the family (all in a beautiful location)."

"Not bad "

"Thoroughly enjoyed our stay here. Room was fantastic and the private onsen terrific. Set dinner experience was great too and they were able to cater for my wife’s gluten allergy, which some other ryokans we checked would not. Staff were great too!"

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"Great place to stay near the train station. The staff were nice and there are a lot of free amenities offered. It was quiet, we could not hear any street traffic. Would recommend this hotel. Only recommendation is the clothes dryers didn’t really dry. Dried for 1.5 hours and they were still wet. Maybe this is just Japanese dryers?"

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "