Ratings based on 1,323 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Mar 23, 2020
The resort was spotless and the gardens were constantly being kept.
Comment from Hotel Management
Mar 25, 2020 by Charunya J., Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted Mar 8, 2020
Comment from Hotel Management
Mar 9, 2020 by Charunya J., Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
by A verified traveler
Posted Feb 29, 2020
The areas are huge and spacious however it is a bit old.
Comment from Hotel Management
Mar 3, 2020 by Charunya J., Hotel Management
Dear Sophie,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
by A verified traveler from New Jersey
Posted Feb 22, 2020
Liked the pools , the service , the garden and the spa treatments.
Hotel did not provide umbrellas and chairs for the beach , a service which is normally expected at this level of hotel.
Comment from Hotel Management
Feb 24, 2020 by Charunya J, Hotel Management
Dear John,
Thank you for sharing your comments following your recent stay at our resort.
For the benefit of other readers of this forum none of the hotels are authorized to deliver any service on the public Karon beach.
Once again thank you for your comments, but we will continue to work hard on improving our product and service to meet the legitimate expectations of all our guests.
Best Regards,
by A verified traveler from Hawaii
Posted Feb 21, 2020
Very close to city center and can explore the local area. The hotel is beautiful and the staff is very friendly and attentive. Very accommodating. Would highly recommend it.
Comment from Hotel Management
Feb 24, 2020 by Charunya J., Hotel Management
Dear Katerina,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler from Los Angeles, CA
Posted Jan 23, 2020
Everything about this hotel is amazing. As an international traveler, I'm very impressed with the staff and their work ethics; friendly, courteous, and professional, especially the front desk agents (Bow, Kathy, and Joy from transportation dept). Everyone has exceeded my expectations. The room and the hotel are very clean. Great amenities in the room and throughout the premises. Highly recommend this hotel if you come to stay in Phuket!
Comment from Hotel Management
Jan 24, 2020 by Charunya J., Hotel Management
Dear Carolina,
We very much appreciate your comments regarding your stay at the Mövenpick Resort & Spa Karon Beach Phuket.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
by A verified traveler
Posted Jan 22, 2020
Comment from Hotel Management
Jan 24, 2020 by Charunya J., Hotel Management
Dear Guest,
Thank you for taking the time and trouble to complete a survey following your recent stay at Mövenpick Resort & Spa Karon Beach Phuket.
We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Mövenpick Resort & Spa Karon Beach Phuket in the near future.
Yours sincerely,
by A verified traveler
Posted Jan 6, 2020 on Hotels
by A verified traveler
Posted Jan 2, 2020
Comment from Hotel Management
Jan 7, 2020 by Charunya J, Hotel Management
Dear Guest,
Thank you very much for taking the time to share the feedback of your stay with us. We always strive to provide the highest standards of service and we regret that we failed to meet your expectations. We would appreciate it if you can let us know more about your experience.
Despite your disappointment on this occasion, we do hope that you will still provide us another chance of being able to welcome you back to the Mövenpick Resort & Spa Karon Beach Phuket.
Kindest regards,
by A verified traveler
Posted Jan 2, 2020
Comment from Hotel Management
Jan 7, 2020 by Charunya J, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
