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"The front desk and room service people were very nice and courteous during the stay. I told the concierge that it would be difficult when I asked the concierge to arrange an airport transfer if possible because of the tight schedule. It was a wonderful stay except for the correspondence of the person in charge of the email."

"I checked in after dinner because I had to wait at the time of check-in. "Although the timing was bad, the service was very good, and the reception and the restaurant staff were kind." The view of the restaurant is wonderful. I would like to stay at this hotel again."

"Helpful stuffs, very good stay"

"受付もポーターもみんな優しかったです。 部屋のアメニティーや設備も十分で、毎日水が4本ずつもらえます。 部屋のクリーニングはいらないと言うと、水の補充は必要ないかと確認してくれました。"

"The hotel room and facilities were very clean, and I liked them a lot. The staff's service was also good, especially the breakfast menu at the restaurant, which had a wide variety, and the staff were very courteous."

"朝食の案内係の女性から差別を受け 完全に食堂ではないボールルームに家族5人で案内された。そこは、全く食べ物がない所沢だった。 しばらくしてそこは、クーラーもない控のボールルームと気づきどんでもないひどい扱いに気が付き、スタッフに猛烈に抗議したら、 他のスタッフが数人と上のものが飛んできて平謝りした。それで事なきを得たが、本人直接抗議しても知らん顔。翌日も知らん顔。なんということ。今は収まったが、24年7月19日の朝食の担当、あなたのことですよ。 "