Great location, easy access. A few things need attention but they are minor. Felt very comfortable and relaxed. Plus stay at this location again.
Tami H.
2024 年 12 月に 21 泊滞在
10/10
Fully-furnished 1-bedroom apartment in a great central location on Kauai.
Mark S.
2024 年 12 月に 7 泊滞在
4/10
The room smelled and no matter how many candles we burned or how many windows we opened, it still smelled. The window blinds were dirty and so were the window sills. The sliding doors were difficult to open and close from dirt collected in the tracks. One of the kitchen cupboard doors wouldn't stay closed and the bathroom door stuck and was hard to close. The beds were pretty comfortable but the couch and chair in the living room were like sitting on cinderblocks.
The space needs to be upgraded or at the very least it needs a deep cleaning top to bottom.
While the owner did respond when I reached out with questions, it was generally with a single word. There was never any elaboration that would have been helpful. There was no "welcome to my property, let me know if you need anything." There was no response at all when I wrote to tell her that the people upstairs overflowed their bathtub and flooded our bathroom at 11:00 pm one night.
I'm not saying don't book, but if anyone is going to pay good money that is not refundable they need to know what they are getting.
Lisa M.
2024 年 2 月に 10 泊滞在
10/10
Our stay was great from start to finish, the unit was perfect for our family! We enjoyed the central location in Kauai, the pools and hot tub were great for kids. Laundry was easy to do down the hall, and we enjoyed using the grills on the property several times. We would definitely stay again!
Daren A.
2024 年 1 月に 16 泊滞在
8/10
Good accommodations. Great location.
William T.
2024 年 1 月に 7 泊滞在
2/10
When we checked we immediately began to find cockroach bait stations all over the unit. They were in every drawer of the kitchen (dozens) sometimes more than one in a drawer. There were massive roach motels in all closet areas and the bathroom along with storage area.
When I went to put out luggage in the master closet I noticed that bait stations had been dragged in there and chewed up! It was gross. Plastic bits were everywhere as rodents had chewed up the station to eat the bait. My husband has 13 years experience in pest control and that couldn't prepare us for the nightmare ahead.
In the morning I came into the living room and my husband hadn't slept a wink. He opened the sofa sleeper (same one in the listing photos) and the inside of the mattress was FILTHY! Literally. Rats had dragged bait into the mattress and chewed the bed up. There was rat urine and feces along with mold from when the waste had rotted. There was shredded bait stations and hair, trash & filth inside the bed and behind the couch. This place had not been cleaned!!! And I mean for a VERY long time. We found so much rat poop we were sick. Urine stains are in the flooring behind the bed. At that point we also had roaches dying all over the unit so I called the owner.
The owner admitted they have an uncontrolled rat & roach issue. She doesn't care! DO NOT STAY HERE! It was a nightmare. Ruined our stay on island. We lived on Kauai for 7 years & never experienced this level of infestation! AVOID.
Rachel W.
2023 年 11 月に 6 泊滞在
10/10
We enjoyed our stay in Kauai. This place is central and we discovered this beautiful island. The pools and jacuzzi were nice. Near nice food trucks and grocerie store.
Magical stay. It was perfectly clean.
Steve C.
2022 年 7 月に 4 泊滞在
4/10
The support person, Molly, was not helpful at all she either could not or would not answer simple questions such as can we get clean towels or linens her only answer was no one will do any cleaning until you leave. We were told when we checked in that they were not responsible for anything in the unit and we could call them for any problems outside. I’m pretty sure I won’t be booking anything through VRBO in our future travels.
Patrick M.
2022 年 5 月に 9 泊滞在
2/10
The owner responded to a complaint I had but didn't solve the problem. We had to leave the premises a day earlier due to that and never received our money back.
Ido O.
2021 年 11 月に 2 泊滞在
8/10
Great place for a short time stay. We are a family of five and it was a bit small for that number of person. Communication with property owner was cold and pictures on the sites aren't all accurate, but overall we had a very nice stay and enjoyed pool and jacuzzi!
Marie-Helene P.
2019 年 7 月に 3 泊滞在
10/10
Best staff
宿泊されたお客様
2018 年 8 月に 2 泊滞在
10/10
We came over for a quick trip from Maui and loved our stay! This is in a good middle point of the island so easy to get to both sides. The place is nicely furnished with everything you’ll need in the unit and for a great beach day. The complex had 3 pools and 2 hot tubs to soak in after a good hike. Check in went smoothly at the front desk. We’d definitely stay here again!
Abby G.
2018 年 4 月に 2 泊滞在
8/10
Not a palace but clean and adequate.
Darrell A.
2018 年 1 月に 9 泊滞在
2/10
This is not a reflection of Plantation Hale just this particular unit and the terrible way I was treated by the owner of the unit I rented. I saw other Plantation Hale units online that is in better condition. The unit is basic and outdated. There was barely full roll of toilet tissue and a 1 inch dead cockroach in the bedroom. I contacted the owner about the problem upon the first night of arrival at about 9 pm. To be fair, I wasn't aware that the owner was not local and resides in another state in a different time zone. As I described the problem to her she became agitated and accused me of mentally abusing her and causing her to suffer because I woke her up to about a bug problem. After a few minutes, she suggested I call her cleaning lady to take it up with her and continues to shout and rant at me. At this point, I decided this call was unproductive and asked about the refund policy. She said there was no refund and that I could leave anytime and she would not give me my money back. I told her I can no longer talk to her and she responded with angry "don't ever call her again". Afterwards I call VRBO customer service and filed a formal complaint on this vacation rental owner and they forwarded the details of this complaint to the owner or property manager in order to give them an opportunity to respond. To this date, I have not heard back from anyone.
Ana L.
2017 年 7 月に 9 泊滞在
6/10
First the good. The bedroom furniture is very nice and the beds are comfortable. The living room and eating area are also very nice. There are two TV's and many amenities that were not previously mentioned. There are chairs (to take to the beach), boogie boards, an umbrella, beach towels and snorkel equipment. All of which was very appreciated! One of the pools was having maintenance done, but that was no big deal, there are two others to choose from and they are very nice!
Don't worry a bit about the chickens (which are everywhere), they do a great job in keeping the bug population under control. We saw very few bugs at all.
The location is really perfect as it's half way to either the north or the south shore and is very close to the airport which is nice when you're coming in late. It's also within walking distance to the Long's Drug which comes in handy when you need to purchase something quick.
Now the bad. I found the owner to be less than forthcoming with information. It would have been nice to know you must check-in at the front desk to receive your key. I was told (only after I asked) to go directly to the condo. Also, just so you know, the front desk has laundry soap and dryer sheets for sale. We didn't know this and purchased some. We left them under the bathroom sink. Hopefully, they will still be there to be used in the future. We also bought a small styrofoam cooler and left it in the closet by the kitchen.
The condo was clean except for the kitchen floor. I know it hadn't even been swept because we found someone's smashed glass phone protector on the floor. There was also a squished bug that I was never able to get off the floor and it was just plain dirty.
The cupboards still don't close. An attempt has been made on a few of them with velcro, which isn't working.
The pictures are a bit deceiving, they were staged so there's no flowers, no chocolate or coffee and no table on the lanai, which was the disappointing part. You can't eat out there unless you want to put the food on your lap, there is just a small, low table.
There was plenty of shampoo and cream rinse to last the almost two weeks we were there, but not enough paper towel, or toilet paper and there was never any bath soap. These are things you take for granted, but we had to go buy them.
All-in-all probably more good than bad, but the bad reflects a lack of interest on the part of the owner.
Michelle S.
2017 年 2 月に 11 泊滞在
8/10
Plantation Hale is a nice property in a very convenient location. There are two shopping areas with restaurants in walking distance. The beach is also a short walk away. The property has 3 pool areas, two with hot tubs and each building has its own laundry room. The staff were friendly and helpful. Definitely a good place to stay in Kauai.
We had two problems with the unit: the wifi was not working and we had to call the service provider ourselves to find out why. Molly did take care of the problem when I notified her but we had to make several calls ourselves first. Also, the unit is advertised as a queen sofa bed. It is not. There is a regular sofa in the living room and a blow up air mattress in the closet. I specifically chose this listing because I needed two separate sleeping areas. Having a mattress on the floor in the living room was not ideal.
Donna F.
2016 年 7 月に 4 泊滞在
8/10
I stayed at the property from 8 - 13 May with my 75 year old mum and it was fantastic! To be honest, the unit could do with some TLC, but nothing that a handyman couldn't see to in a day - kitchen cupboard doors don't latch, rubbish bin is broken and has no lid and there are only 3 forks left!! But that in no way detracted from our enjoyment of the place. The beds are very comfortable as is the lounge which I slept on more than once :) It was like having a home away from home. I had been a bit concerned when I read some other reviews stating that it was noisy because it was near the main road, but I can happily say you can barely hear any noise. We hired a car and traffic jams were not an issue (you are on holiday people, relax!!) and it was nice and central to everywhere. Nice and close to the beach for walks, I couldn't say about the televisions because we didn't use them, but the internet was great. I'd have no hesitation recommending this place to anyone and would stay again in a heartbeat.