4/10 (不満)
Donna、Canton
カップルで旅行
2025 年 7 月 23 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Kaylee and Grant at the front desk were outstanding! They delivered excellent customer service. The hotel is in a very nice area, good for walking, close to the highway and all kinds of shopping. Now the hotel... the website is a lie. The room was only surface clean, needed a deep clean everywhere. The floors were done with what must have been a sticky squeaky disinfectant spray. Tub floor was gray. Kitchen had nothing but 1 dish towel, nothing else. The TV was old and small. the air conditioner worked but was very loud. No breakfast really. No meeting room really. Common areas such as: laundry room, elevator, muffin/coffee room was dirty. No decafe for the evening. Fridge was full size and worked. The place was outdated and sad. The price was cheap but I'll pay a little more and go somewhere else next time. There are a lot of other options around that area.
Donna
2025 年 7 月に 5 泊滞在