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"Definitely beyond our expectations. It was very good. Even though we just needed a place to sleep for a night and transit to Penang, this hotel amazed us in many ways, very spacious. Staff very friendly."

"The iconic Syuen Hotel of Ipoh is now AC Hotel. Managed by Marriott and owned by YTL, the hotel has been tastefully refurbished and the hotel retains it charms and plus points of having the hotel located so near the heart of Ipoh. "

" In need of refurb"

"The room is spacious snd clean , the staff is excellent and helpful ."

"Nice hotel, very strategically located. The restaurant has variety food to cater for all. Word of caution for the Biryani served at adjacent joint. The egg they give you is really bad."

"The staff were very friendly and welcoming, especially the young man at reception during check-in and the breakfast restaurant manager. However, the overall experience was average. The room for two was quite small and rather dark, although it was clean and nicely maintained. The bathroom is in the typical Malaysian style, so after showering the whole floor becomes wet. A floor squeegee would really help. The towels had visible stains, which was disappointing. In the restaurant, many of the chair covers were stained. Breakfast options were limited for a European guest – mostly toast and beans. I tried some of the local dishes, but they felt too heavy for breakfast. On a positive note, the samosas and spring rolls were very good. Overall, it was an okay stay, but there is room for improvement. "

"One of the better hotel in the town"

"The overall cleanliness of the room was below acceptable standards. The furniture was poorly maintained and felt outdated, as if sourced from second-hand stores many years ago. The in-room safe was not functioning properly. Breakfast was extremely disappointing. The food was cold, the selection was very limited, and birds were eating directly from the buffet tables, which raised serious hygiene concerns. We dined at three different restaurants during our stay, and the food quality was consistently low. The professionalism of the service staff was also lacking. On one occasion, I observed staff carrying food with their thumbs inside the bowls, directly touching the food. Service was difficult due to communication issues. Several waiters avoided eye contact when we tried to request items, and some did not speak English, making basic interactions challenging. The only positive aspect of this hotel is its beautiful location and breathtaking landscape. Unfortunately, this alone does not compensate for the poor standards in cleanliness, food quality, and service. I cannot recommend this hotel."

"Room very clean. Good service and spacious room.We very happy .See you again. We Highly recommend this hotel .Thank you ."