I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant.
Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
JOHN
2022 年 12 月に 2 泊滞在
8/10 (良い)
Sergey Sunrise、Sodertalje
2022 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good service and friendly personal. Very green and quiet area. Good food but breakfast could be better. When you need something they fix it fast. That’s I call a good service. I definitely come back again.
Sergey Sunrise
2022 年 10 月に 3 泊滞在
8/10 (良い)
Trynke
2022 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Trynke
2022 年 4 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2021 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Room for Improvement
Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours.
Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it.
Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel.
Before Covid it was much better. I hope it improves.
宿泊されたお客様
2021 年 12 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2021 年 11 月 22 日
良かった点 : 清潔度、客室の快適度
Hotel with potential to be better
Stay was good. No TV working though which was disappointing.
One towel in room, even though 2 guests checked in. Had to ask each day for a second towel.
Restaurant Menu is limited. Service was a little lazy.
Bed comfortable. Room very clean.
宿泊されたお客様
2021 年 11 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2021 年 4 月 16 日
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional