4/10 (不満)
steven
2023 年 2 月 2 日
気になった点 : スタッフとサービス、施設のコンディションと設備
The staff tried to charge me again for staying there, It took ages to convince them, I was actually stay there with you, I arrived the day following due to flight delays not your fault, but I had informed you but hotel had no idea. I Thought room was very small it looked alot bigger on the photograph, the shower was poor. I was asked what time I would like breakfast I said 9.30am was that okay, yes. But it turned up just after 9 am on a try, no choice in the meal I was did I want spiced T or normal. I said normal but got spiced. I had breakfast the once, I had to canel breakfast due to diarrhoea. the Hotel was in the most noisy location possible, there was bum, bum bum ever night from 6.30pm to 5am no stop, I didn't get any sleep at all. I had to move out of the Hotel and was told I had to contact Expedia for a refund I moved out of the Angel hotel due to noise on the 20th Jan only one staff member could converse in English with me, a girl called mercy. I am very dissatisfied, I would like to know please what you intend to do about it?.
steven
2023 年 1 月に 14 泊滞在