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"Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities."

"Oldest hotel in the World"

"Clean and great location!"

"Rooms are a bit small but had everything we needed. The hotel was clean and offered free ramen and cream puffs at night."

"Very nice hotel with welcoming touch. Service at the desk was really nice, we enjoyed the complimentary drink. Huge breakfast selection. Well situated to walk around the city. Matsumoto is a charming city with great vibe. Should have stayed one more day."

"Great front desk staff. Nice room with great water pressure in the shower. Requested ice delivered in a minute. "

"Staff were helpful and friendly. Room was clean and of a good size. Laundry facilities were also good "

"Ok"

"Cleanness and breakfast "