1st, the guard/ check in lady upfront is not pleasant. Instead of a welcome, we got interrogated about who was staying there, who we were expecting with regard to friends or visitors. Even after we made it very clear that it would just be us, then she went on interrogating us about if we were gonna have a party. As if we could; they don't give you access to the sound system so that you won't make too much noise.
If that wasn't enough, apparently the people who stayed there before us said they left their suitcase there, so while we were trying to have dinner, they insisted that they were going to come on property and check for themselves, even though I told them I already checked. I also let them know that I was inappropriate (in a nighty after a long day of travel), but they didn't care. They said the people tracked their bag to the house.
Well that brings me to my next part. The 4th bedroom is outside, separate from the house. Since they were going to come with no regard for us, I asked them to help us fix the issues while they were there. As it turned out, the suitcase was in the outside room, which we hadn't entered or even realize was there. The guy came and got it, unannounced, and left. Apparently, he came in the house where we were, and we didn't even see him!!!!!! He didn't come over to try to help us at all either. We were waiting and waiting, all while trying to have dinner. The only reason we found out that he came was because we called to ask where he was.
Several lights didn't work, and we never could get them to help us get the tv going. We also tried calling about the hot tub that we couldn't get to warm up. They just said, "did you read the book?" Yes, we did, but it just wasn't working.
The coming over unannounced is unacceptable because if you have any blinds up you can see everything, including in the master bedroom and bathroom. If that's not bad enough, they also have video cameras in the house!! When our kids saw that, they were completely freaked out and were afraid to sleep in their own rooms, and they're 12 and almost 15!!
Lastly, they had a used old candle in the candle holder on the patio so we had to go buy one, and every dish we used, we had to wash because they were dirty. Yuk!
This place has a nice view and many people asked me for the information on it after posting on my social media, but I told them I wouldn't recommend it due to all the problems. Had I known all of this, I wouldn't have picked it!
