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Come enjoy your well deserved vacation at The Paradise Haven! 2 bedroom, 2 bath
  • Ocean view
  • Pool
  • Hot tub
  • Kitchen
8.4 out of 10, Very Good, 6 reviews
Come enjoy your well deserved vacation at The Paradise Haven! 2 bedroom, 2 bath
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Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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Rating 10 - Excellent. 72 out of 98 reviews
Rating 8 - Good. 19 out of 98 reviews
Rating 6 - Okay. 4 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.4

Cleanliness

9.4

Location

10

Property conditions & facilities

Reviews

8/10 Good

Lemuel N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Two couples on Kona

Property was in excellent location. A little dated but clean. Bed was good. Lots of Restaurants that were walkable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Hawaiian vacation

Erika’s home was a great place to stay for our visit to the big island. Erika checked in to make sure we had no issues finding and gaining access. The process was easy and detailed. We could walk to many restaurants, bars, coffee shops and shopping in general. We enjoyed our stay and would stay again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very accommodating host with plenty of equipment for local activities like snorkeling and beach days. Beds were comfortable and everything was clean. Clear instructions too
Stayed 7 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely balcony & comfortable bedrooms. Was a bit tight for 5 adults. The parking space is tricky with a bigger car. Wish there was a French press or regular coffee maker. Keurig didn’t have a basket & being on Hawai’i, there are so many better coffee choices than Duncan Donuts. Overall, lovely place to stay and close to Kona In. Area.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mike M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

I am giving this stay a 5 star rating because it was a budget friendly option for our family of 5 and was perfectly adequate for all our needs and the host was very responsive and lovely to deal with. If you read the description and reviews properly you will discover all there is to know about the property. However here is a summary From my perspective. Positives:Great Kona location with an easy walk to shops and town.Nice Clean condo.We felt completely safe the whole time.The condo is stocked with some extra items for use by guests (eg free coffee pods, but no creamer). Free car park (yes it’s small but it works fine).Budget friendly- great value for moneySome of the negatives, simply for others to consider - we didn’t mind about any of these and we enjoyed our stay, but for full transparency, I just wanted to point a few things out so that if any of these are deal breakers for anyone they know up front. If they are, then increase your budget and search again.no dishwasher.3rd floor with no liftno ability to block out light - meaning you can’t sleep in - except for the one front room.quite hot as it is a top floor condo. There was 2 air conditioning units which definitely helped a lot, but as it is such a large open living area it didn’t cool the condo until well into the night (we stayed in winter).The pull out sofa beds are not that comfortable- an extra topper mattress for both would be a great addition.Not really any option to eat inside - eat on lanai
Stayed 4 nights in Jan 2025

10/10 Excellent

Christie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We were very happy with the condo. The location is excellent, easy walk to town, beaches and stores. Erika was very helpful and the communication was strong.
Stayed 4 nights in Aug 2025

8/10 Good

Janet D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Close to town , well stocked, Erica responsive to our requests for the entire 4 week stay

Within walking of town, large bright, well stocked condo
Stayed 38 nights in Dec 2019

10/10 Excellent

Lori H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Kona Town

This property checks all the boxes. Great location and great host!
Stayed 7 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great location, host was phenomenal. Clean, comfortable.
Stayed 6 nights in May 2023

10/10 Excellent

Sheila M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Repeat visit, excellent

Excellent
Stayed 6 nights in Oct 2023

8/10 Good

Mike V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wedding

Very nice and a short walk into town
Stayed 3 nights in Feb 2023

8/10 Good

Troy R., Temecula

Liked: Cleanliness, check-in, communication, location, listing accuracy

Enjoyed our time in Kona

Everything was as expected. The condo was very quiet and within walking distance of so many restaurants. The owner was responsive and very nice. My wife and I would stay here again.
Stayed 10 nights in Oct 2021

10/10 Excellent

Jim B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Hawaii 2023

Nice property
Stayed 4 nights in Jan 2023

10/10 Excellent

Hong Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and nice landlord.

The property is close to all the shops and restaurants by either driving or walking. The landlord Erika is very nice and helpful, which made me feel like she’s there for us if any needs arise. The property has everything we need which is handy. Mahalo Erika for making our stay at Big Island a great experience.
Stayed 5 nights in Feb 2023
This review was submitted before 2018 and has not been verified.

8/10 Good

Chelsea W.

Great, safe place to stay if traveling on a budget

Just got back from a 12 night stay in Kona. I stayed in this condo and would definitely agree that the listing description is accurate, the pictures are current, and the location is awesome! The owner was easy to contact during my stay if I had any questions, and I honestly can't think of any real complaints. This place is a great choice if your on a budget, it's a safe and extremely convenient location. I can't wait to go back!

10/10 Excellent

Daniel M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

great!

we really liked the place - matches the vrbo pics and description, and was very comfortable for four of us. Both bathrooms quite nice; kitchen fully functional, allowing us to do some eating in. Only a short walk to everything on Ali'i, including the nice small beach by the Marriott. Would definitely do it again
Stayed 6 nights in Dec 2022

10/10 Excellent

Rowena G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Kona in-town condo

The beds and furniture are very comfortable, the kitchen is well-equipped, the AC works great, the tap water tastes pretty good, and the grounds are lovely and well maintained. We found all the neighbors to be friendly and this place is wonderfully quiet. The pool, hot tub, lanai, washer/dryer and the car rental through turo are all bonuses and much appreciated. Everything in town is very close by, but be aware that the steep hills and flights of stairs can be strenuous. Overall we love this place and would definitely stay here again.
Stayed 7 nights in Apr 2023

8/10 Good

Leilani C.

Liked: Cleanliness, check-in, communication, location

Nice location but not good for elderly visitors

Decent unit, but, I did not notice in the unit description that my 83 year old mother had to climb 3 flights of stairs to get into the unit. Unit is dated, but worked for us. It does not have a dishwasher which meant that instead of loading a dishwasher and leaving, we had to be sure to clean up each day before we left. Some of the utensils had debris on them, so, I don’t know if the owner washes everything between visitors or if they’re counting on the visitors to be sure dishes are properly cleaned. Pam t even yone
Stayed 5 nights in Nov 2024

6/10 Okay

Susan P.

Liked: Check-in, communication, listing accuracy
Disliked: Location

Not my favorite VRBO rental

In case you missed it, this condo has no dishwasher. Plan to wash everything down before using it. Some of the pans were a bit greasy or sticky to the touch. We hand washed everything before using it. This condo is on the third floor. There are two flights of stairs plus a few steps leading up to the building. Getting up those stairs with our luggage was not the easiest task. The pictures show a beautiful open space with a loft. Those pictures are accurate. However, there weren't window coverings on the loft windows. So, we were awake every morning with the sun...about 5:45 a.m. If you, like me, need a reasonable dark space to sleep, bring or plan to purchase eye coverings. The pictures depict the furniture in the unit. The furniture depicted is accurate. However, the patio chairs are very tough to sit on for an extended period. I needed to work remotely several hours a day for my job and this is the only space that made sense to work on. I had to go to Walmart and buy cushions for the patio chairs because my back started to bother me after a couple of days. If you will need to work remotely from this unit , consider purchasing something for additional comfort. There are bugs. We found bugs in the kitchen and in the downstairs bathroom. We contacted Erika and she thinks they come up through the drains. There was no extermination while we were there for three weeks. Family members staying in condo complex across the street were provided with a monthly exterminator visit schedule. In this unit, fighting the bugs will be your responsibility but Erika will let you know what to do if you ask. The only table for dining is outside on the patio. No matter how often I cleaned that table, there were still small bugs crawling around on it while we were eating. I'd recommend planning to eat at the kitchen counter where there are two bar stools. If you intend to use the table, you'll need to plan to buy a tablecloth that you wash after each meal or eat with the bugs. In order to minimize the bugs, we took the trash out each day. As I mentioned above, this is a third story condo and there is no elevator. You'll need to bring your trash out to a dumpster across from the building in the parking lot. Kona has a homeless problem that is evident in the neighborhood around the building. While we never felt unsafe, the homeless are hard to miss in this neighborhood. Erika was responsive and very helpful whenever I contacted her.
Stayed 21 nights in Jun 2022

2/10 Terrible

Carmel C.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Hostile host told me to stay somewhere else when I inquired alternative parking options of my car

Stay away from this worn out unsafe place! Worst vacation rental experience ever! I couldn't find the place as building and doors were not clearly marked and the check-in instruction was confusing. There was NO mention in the ad that there is NO elevator! Parking: The designate parking spot was so narrow and short for my car rental (a 4WD Jeep wrangler). I could barely get out of the car after I parked as the is a door right in front of the parking space. When I asked the host if there are other parking spots or whether I get a parking permit. She just lectured me that parking is 'free and I should just go stay somewhere else, knowing that I will not get a refund. She doesn't care since she was already paid, and put the word 'host' in 'hostile'!! Hypocritically, in the bulletin board, the host said she can help arrange for additional parking if we have more than one car when all I needed was one. Condition of the condo: Since the unit is on the 3rd floor, it felt like an oven when we got in. I asked the host on how to operate the AC and instead of giving me the instructions, she just said it is nice and cool in the evening. The place was dusty (behind the TV, window ledges etc.) and the toilet bowl on the hallway had 'residues' on it and there wasn't even a toilet brush in sight. The fan only turned on periodically. The fridge was full of leftover sauces with unknown expiration dates and most of the spices and 'leftovers' are very cold and clumpy. I had to stop my son from opening a package of leftover oatmeal as it was a complete brick. There was no fan in the upstairs bathroom and it was so hard to turn on the shower. The toaster oven was very dirty and burnt. Passive aggressive harassing reminders everywhere including the front door to remind me how 'incredibly expensive' electricity is in Hawaii. There were additional reminders on how the sink can clog easily, and that it is our job to put the lanai on to keep her condo cooler while blocking all the views. Yet, we must roll them back up when it is windy. Not my job to maximize her profit margins as I PAID! This is NOT a resort: The pool is dirty & cold, and the spa is superhot with broken jet. There was no mention in vrbo that pool is closed to children after 6 pm. Lots of chain smokers and stray cats on the property. Very unsafe area with tons of drifters across the street & parking lot, and drunk people on the street on the side of the condo. STAY AWAY FROM THIS PLACE!
Stayed 4 nights in Feb 2023

10/10 Excellent

Tiffny H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Home Base for the Big Island

Easy, comfortable, friendly host. We were there for a week, and it was the perfect size for my and my 3 kids.
Stayed 7 nights in Nov 2022

10/10 Excellent

Sheila M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pleasant, clean, safe and convenient

Excellent on all accounts so much so that I have already booked again for another work trip in a couple weeks. Erika and her accommodation are fabulous. Aloha and Mahalo!
Stayed 5 nights in Oct 2022

8/10 Good

Danielle M.

Liked: Check-in, communication, listing accuracy

Located close to town

The condo has all you need. It’s located to close to town. Not the nicest area when walking into town, but convenient if you want to walk there.
Stayed 7 nights in Jul 2022

10/10 Excellent

Rebecca R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Comfortable place with all the amenities

We (a family of 5) stayed here for about a week and it was lovely! Perfect location, easy walk to shops and restaurants and grocery store. Beds were cozy and Erika provided everything we could want from guidebooks to kitchen supplies. We thoroughly enjoyed our stay and host helpful and welcoming.
Stayed 7 nights in Jul 2022

10/10 Excellent

Pavel K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome stay

Most places in Kona don’t have ac, this one does. Awesome place for 4 definitely worth it
Stayed 13 nights in Jun 2022