Ratings based on 231 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from london

Posted Feb 29, 2020
The hotel is perfectly located in Jurere, service is great the pool gym etc. are in great shape. It’s a very nice hotel. But it could be much better with less stalinistic rules that take away the good will. I inquired for a late checkout for an hour ( 11am checkout time is stupid and I have never seen this in Brazil ) and I was told you can only ask for that in the morning which kinda defeats the purpose. They have a weird towel card system and if you don’t bring them back they charge you for the really not very luxurious beach towels. So you have to bring them back at the other end of the hotel first. They call you at 10:45 to make sure you really don’t overstay and once you did the checkout you can’t have a drink at the pool anymore since they take away the bracelet and there is no way around it. So basically a great hotel that could benefit greatly from some customer friendlier rules.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 12, 2020
4 out of 5
by A verified traveler

Just ok

Posted Feb 6, 2020 on Hotels
No value for money. No expected services for a 4 star hotel.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2019
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2019
4 out of 5
by A verified traveler

Posted Aug 17, 2019
Kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
4 out of 5
by A verified traveler

Good location for juruhe beach

Posted Apr 29, 2019 on Hotels
Nice location for Juruhe beach. But it took an hour to get checked in and get my room then it took 30 minutes to check out and that was very inconvenient when needing to catch my flight.
5 out of 5
by A verified traveler from Boston MA

Posted Apr 27, 2019
This hotel one of the best that I stayed around in Floripa. Location is great, Definitely coming back to this hotel everything here was awesome.
4 out of 5
by A verified traveler from Canada

Posted Mar 29, 2019
The hotel is well-located. Setback from the beach but only a couple minutes walk to a beautiful beach. The pedestrian shopping and restaurant area is right beside the hotel and very convenient. Though a bit noisy at night for rooms on that side of the hotel. The kids club was a bonus - very friendly and energetic staff. The pool area is nice but quite congested and the adult pool is quite cold and therefore generally empty. Property is starting to show some age.
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