Find hotels near John Custis' Tomb, Cape Charles from ￥18,378

"Room was clean and comfortable, the staff was friendly and professional. "

"We arrived at the hotel, check in was a little concerning. There was an issue with the terminal, and our card was inadvertently charged twice. We went back to the desk after going to our room and realizing the error. When we approached the gentleman at the desk (not the same individual which checked us in), he was adamant the error did not occur. Of course we weren't going to let that go. No worries, the next morning, we approached the manager with the same issue, and he quickly rectified the situation with an apology and refund for the overpayment. Breakfast was great, parking was secure and the hotel and grounds were clean."

"Staff is rude "

"Room cleanliness was so so"

"Nice room overlooking the ocean at a great price!"

"Room was clean"

"Hotel could use more amenities other than a pool. “Play room” could be much better. It is very small and hardly any activities for kids to do in that room. "

"We stayed at the Embassy Suites in VA Beach last week. The property is nice, the pools are great, the extra events they have on the property are fun! The beds were not comfortable at all - My husband and I both left very much looking forward to our own bed. Additionally, the staff member who checked us in seemed annoyed during the check-in process and spoke so quickly, we could not understand what she was saying (I felt horrible asking for information to be repeated, as I did not want to seem rude) - That person ended up giving us the keys to someone else's room. I felt horrible opening the door and almost walking into someone's occupied room. The manager exchanged our keys for the correct room and walked us to the new room to make sure everything was satisfactory. The entire check-in process took over 30 minutes, which was not ideal, but the manager was great and very helpful. "

"Good "