Johann Palffy Palace

First of all, the staff is very helpful! Amenities are great (welcome chocolate and a bottle of water). Our biggest disappointment was our expectation based on the pictures of the hotel seen on the Expedia app. The building on the picture is actually part of the Schönbrunn palace and that is not the hotel. The rooms seem a lot more spacious on the pictures but that wasn’t really the issue. It was more the representation/ expectation after seeing the pictures of the outside of the hotel vs what it really was. The A/C was working, we could hear it, but wasn’t cooling down much.

The hotel and rooms were very clean. The bedding was crisp and the bed comfortable. Air conditioning worked well considering Vienna had a heat wave of 34/35 C. Garage was very clean and convenient to the elevator to the hotel. Would stay here again.

Great location and friendly staff.