「On the first day of my stay, I did not receive any towels or amenities, so I had to request them at the front desk. On the third night, I asked for bed making, and although they said it was okay and took a note at the front desk, it was not done. On the fifth night, I requested additional towels again, and despite them saying it was okay and taking a note, they never brought them. As a result, I did not receive any bed making or additional towels during my entire 5-day stay. The service was...
「The KLO guest house was clean, affordable, and the staff was friendly. The beds were comfy and the bathroom was really nice. Host family was very nice and let us leave our luggage there before checking in. The area is very walkable with lots of restaurants and shops. Also close to public transportation. 」
「Clean and spacious room much more than I expected. Nice staffs who help your checking in.
You can enjoy your safety staying in NYC with this hotel. If you will use car or take a Lyft to sightseeing places, this place is convenient. But if will walk and take trains, it will take 20-25 min by walk to the nearest station.」
「Good access. There is a shopping mall nearby. There is no restaurant, only a bar. There are many restaurants nearby. The facilities are clean and safe. The reception staff are friendly. There was no refill of the coffee cups in the room, -1pt.」
