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Urban Hotel Serpong

3.0 star property
Guests find a peaceful retreat in the garden, cool off in the outdoor pool, stay productive in coworking spaces, and enjoy complimentary refreshments

Choose dates to view prices

Urban Hotel Serpong combines convenience with relaxation, featuring a grocery store, free daily manager's reception, and a scenic garden. Travelers love the outdoor and children's pools, in-room WiFi, and the hotel's accessible location, praised by previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥1,682
￥2,035 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with a bed, a large mirror, and a vibrant abstract painting on the wall.

Standard Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a wooden headboard, a colorful wall decoration, a desk, and a grey curtain.

Standard Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Family 1 Bedroom

A hotel room with a bed, a desk, and a large window.

Family 1 Bedroom

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family 2 Bedrooms

A hotel room with a large bed, wooden headboard, and a colorful abstract painting above the bed.

Family 2 Bedrooms

  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Studio

Lobby

Standard Studio

  • Sleeps 2
  • Free WiFi

View all photos for Family 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Family 1 Bedroom

  • Sleeps 2
  • Free WiFi

View all photos for Family 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Family 2 Bedrooms

  • Sleeps 3
  • Free WiFi

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About the neighborhood

South Tangerang is home to Urban Hotel Serpong. Bundaran HI is a notable landmark, and travelers looking to shop may want to visit Blok M Square and Central Park Mall. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Soemantri Brodjonegoro Stadium. Visit our South Tangerang travel guide
Map
15310, Banten, South Tangerang, Urban Heights Residence, Tower Toronto, Jl. Ciater Raya N0. 8, Rw Mekar Jaya

What's nearby

  • TerasKota
    5 min drive - 6.0 km
  • Ocean Park
    6 min drive - 5.6 km
  • ITC BSD
    6 min drive - 6.7 km
  • Aeon Mall BSD City
    10 min drive - 10.5 km
  • QBig BSD City
    11 min drive - 12.2 km

Getting around

  • Serpong Rawa Buntu Station
    6 min drive
  • Lebak Bulus Grab Station
    14 min drive
  • Soekarno-Hatta Intl. Airport (CGK)
    36 min drive

Restaurants

  • Roti Bakar Eddy
    3 min walk
  • RM Jati
    4 min walk
  • Soto Betawi Pinggir Tol
    3 min walk
  • Subway
    6 min walk
  • Rumah Makan Jati
    4 min walk

About this property

Urban Hotel Serpong

  • Property highlights
  • A grocery/convenience store, a free daily manager's reception, and a terrace are just a few of the amenities provided at Urban Hotel Serpong. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with pool umbrellas
    • Free self parking
    • A water dispenser, a banquet hall, and concierge services
    • ATM/banking services, tour/ticket assistance, and coffee/tea in the lobby
  • Room features
  • All 105 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 34-inch Smart TVs with premium channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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  • Parking included
  • Free WiFi
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￥12,348 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 9120305160682, 68110

We should mention

Pool access available from 7:30 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Urban Hotel Serpong have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM–8:00 PM.

How much does it cost to stay at Urban Hotel Serpong?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Urban Hotel Serpong on Aug 3, 2026 start from ￥1,682, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Urban Hotel Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Urban Hotel Serpong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Urban Hotel Serpong?

Check-out is at noon.

Where is Urban Hotel Serpong located?

Situated in South Tangerang, this hotel is 2.4 mi (3.9 km) from Eka Hospital and 3.1 mi (5 km) from Ocean Park. ITC BSD and Indonesia Convention Exhibition (ICE) - BSD City are also within 6 mi (10 km). Serpong Rawa Buntu Station is 28 minutes by foot.

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Reviews

8.4

Very Good