Jaffna Fort

Staff were friendly and we had shops and restaurants closer to the hotel

Great location for many activities such as Sigiriya rock, elephant viewing and safaris. The property was immaculate and staff were very helpful.

We got to the property and did not have the upgraded rooms. Apparently they don’t read their emails or bookings from Expedia. We had to scramble to get just regular rooms. The actual rooms hardly anything worked including the locks, the safe, the bathtub did not work properly. It was quite a disappointment. Considering we thought we were getting an upgraded experience. I would not go there again.