Find all hotels by Palladium in Isla Contoy

"ATELIER Playa Mujeres exceeded all expectations. We absolutely loved our stay. Everything was outstanding—from the friendly, attentive staff to the beautiful property and immaculate resort grounds. The food was excellent, the atmosphere was luxurious and relaxing, and every part of the experience felt top-tier. We had an amazing time and would highly recommend this resort to anyone looking for a premium all-inclusive experience."

"We had the most amazing stay at TRS Coral Hotel with my friends and I genuinely can’t recommend it enough. From the moment we arrived, our butlers Sergio and Ana took incredible care of us. They were attentive, thoughtful, and went above and beyond to make sure we had everything we needed throughout our stay. They even made my birthday feel really special, which I’ll never forget. It felt personal, warm, and truly well taken care of. The ambiance of the resort was a solid 10/10—beautiful, relaxing, and exactly the kind of luxury getaway we were looking for. The staff across the entire property were consistently warm, welcoming, and respectful, which made the experience even better. Food-wise, it was a bit mixed, but overall still enjoyable. We didn’t get to try everything, but Helios and Capricho were great for breakfast and definitely stood out for us. Overall, the service and atmosphere carried the experience in the best way. We left feeling well taken care of, appreciated, and honestly a little spoiled. We will absolutely be coming back again—that’s a promise. If you come here request Sergio and Ana as your butlers you will not be disappointed. I miss them already!"

"Ocean was too rough couldn’t even get in!"

"Everything was perfect "

"Everything was Awesome "

"Amazing"

"This place needs a lot of work—it’s clearly run down. The only real positive is the beachfront location, but beyond that, it’s very dirty and poorly maintained. I saw a cockroach in the restroom and there were a lot of mosquitoes. I would not recommend this place and wouldn’t stay here again."

"We had an amazing stay at Excellence Playa Mujeres in Mexico and would absolutely come back again. From the moment we arrived, the staff was warm, welcoming, and attentive, making us feel completely at ease. The property itself is beautiful—well-maintained, clean, and thoughtfully designed, with a relaxing atmosphere that really lets you unwind."

"The service level provided by each and every concierge (butler) that we encountered was world class. "