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"Hotel was fine, but value for money somewhat limited by the front desk automation process. While attendants are helpful where possible, they are limited by the booking system (for example, continuing a stay). Oddly low frills. Room cleaning process with towels and trash is a bit hit or miss. Location is good, staff is decent."

"Room is clean and well stocked but the room is so small it’s only the size of a shed. "

"The room was clean and tidy, although I wish we had a view of the kokugikan. The beds were much firmer than we are used to, which was expected as we have stayed at APA hotels before. The spa was nice with many different baths to choose from. We had breakfast at the Veranda once and it was okay, however we definitely found better value & better tasting food elsewhere. The biggest reason why I gave this hotel 4 stars instead of 5 is the elevators. They are super busy at most times, expect long waits to go down to the lobby or up to your floor, and expect to pass by multiple elevators as they will be full when they stop on your floor. One of the biggest annoyances is that the elevator will fill up with people from guest room floors heading to the spa, then on its way back up it will be already full from people leaving the spa and going back to their rooms. So people waiting in the lobby have no choice but to wait even longer for an elevator with space in it."

"Clean, pleasant room"

"The location is amazing and the hotel is very good value for solo travellers. The condition is well maintained from the friendly staff. The cleanliness of the facility and the experience of your stay is still dependant on who and how many people are staying. Overall my experience was great and I would come back as another time as a solo traveller."

"Great Breakfast!"

"The staff went above and beyond to order a taxi so I can retrieve my luggage from another pickup spot. I want to give them my gratitude for providing me excellent customer service!!! Complimentary breakfast is included in your stay. The breakfast was exceptional 👍"

"The hotel was conveniently located across the street from the station and DisneySea. Found the restaurants to be pricey for the offering. Had food delivered. Spent an overnight stay here and was not able to use all of the amenities but the indoor pool and spa were great! Amazing for families, there are a lot of offerings for children. "

"Breakfast buffet is the best "