Find Family Hotels in Sakae

"I had a wonderful stay at this hotel. The staff were incredibly friendly and welcoming from the moment I arrived, making the whole experience smooth and enjoyable. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. I also appreciated the convenient location, which made it easy to get around and explore nearby areas. Overall, it was a great experience, and I would definitely recommend this hotel to anyone looking for a comfortable and pleasant place to stay."

"The breakfast buffet is very good. The shuttle very convenient. very clean property. Gentle staff."

"I am "

"Great shuttle service to and from the airport, nearby bus station and nearby mall. They had our room ready with the extra bed for the third person which was appreciated. Smooth check-in and nice buffet breakfast available. Overall great value and we would stay here again. "

"Shuttle buses "

"Nice staff"

"Excellent, except the waiters 3 times they check our restaurant payment, its good i keep my payment receipt "

"Good "

"While the room was presented as clean, the overall condition of the property feels dated, with interiors appearing quite dark and carrying an unpleasant odor. This detracts significantly from the guest experience. Service standards were inconsistent and, at times, unhelpful. For instance, I was initially instructed to collect a parcel from reception as room delivery was not available; however, a subsequent delivery was brought directly to my room without issue. This lack of consistency is concerning. Similarly, when requesting an iron and ironing board, I was asked to personally collect these from the lobby while I was staying at the top floor. This is not aligned with the level of convenience typically expected in a hotel setting and created unnecessary inconvenience. The breakfast offering was particularly disappointing. The selection was extremely limited, with notably low-quality items and even basic options such as fried eggs unavailable. Overall, the experience fell below expectations, particularly when compared to the service standards and hospitality commonly found in other hotels in Tokyo. Guests seeking comfort, consistency, and attentive service may wish to consider alternative accommodations."