The staff was friendly but she didn't explain what is expected - I noticed there was some hair left in the bathroom when I entered the room. I had a shower and the smoke ditector got activated. If I had to keep my bathroom door open during my shower, the receptionist should have mentioned it as it was the last thing I wanted to have firemen coming to the room to inspect.
Overall, it was very convenient to spend my long transit time, but I'd expect better service for the price I paid.