フルガダ のB&B

「Zimmer war gut, schön groß Service in der Gastro war teilweise knap besetzt」

「Dear Expedia Customer Service Team, I am writing to make a formal complaint regarding my recent stay at [Hotel Name] and to request compensation due to the poor experience we received. The hotel is clearly not complete. Construction work is still ongoing throughout the property, including the spa and surrounding facilities, yet it is being marketed as a finished five-star hotel. Had this been made clear before booking, we would not have chosen this property. The accommodation fell well below...

「We had a pleasant stay overall. The rooms were clean, the staff was very friendly, and the service was excellent. A special thanks to Mr. Hanna, who did his best to fulfill all our requests and made us feel very welcome. The hotel offers great value for money. While it is not a luxury property, the level of service you receive is very good for the price you pay. One of the highlights was the beautiful and colorful reef directly by the sea. The snorkeling was excellent. On the downside, the...

「Staff was good but very greedy. Changed prices upon checking in. I got sick and Doctor over there asked for 1000 Egy pounds before coming to examine me. However staff inside the restaurants and on the beach/pool were super nice and helpful. Mr. Hussein Khalifa was very nice and took care of my whole family at the Italian restaurant. Also Soliman at the lobby bar was super nice and respectful. The bad experience was the doctor at the resort. He was very rude, disrespectful, unprofessional and...