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"Room was large and clean "

"Nice"

"The room was not ready at 3 pm. There was a very large crowd of people waiting in a very small lobby without enough seating for their rooms. I had to wait until 4:30pm to get the room. The shuttle to the hospital is advertised, but is either not available or too slow to arrive, so I used an Uber. The staff are not interested to help. The hotel is also showing signs of aging even though it is almost new. The bed linen was fraying and the towels were old. "

"They made check in extremely difficult and not helpful. Parking was confusing and garage smelled awful. Definitely not worth the price."

"Great room good hotel and close to restaurants and shops "

"My stay was very short but I really appreciated the early check in. The beds were very comfy "

"It's always great to stay at the Club Quarters downtown. It is the perfect location for sports and concerts but the great staff and clean hotel with easy check in is the deal breaker"

"Easy and nice "

"I need to preface this with the fact that I am not a picky person. I am all for crashing in a hotel without all the bells and whistles if I can save a little money. However, this hotel was horrible. I called prior to arrival to request an airport shuttle at 3:30am. I was told it was not an issue and to let them know at check in. Well, we arrived at 9:30pm and there wasn’t anyone to check us in. Then once they did come to check us in, they stated the shuttle was booked at our requested time so we’d have to go an hour earlier…2:45am…with two small kids and an infant. Ok. Fine. Next issue, I received a text message prior to arrival that said if I needed anything to respond to the text. I responded that I would need a crib. They replied that it wouldn’t be a problem. Upon arrival, I asked for the crib and was told they’d bring it up. We took our three kids to our room. On our way, a massive cockroach ran across the hall. Gross. By 10:30 we still hadn’t received the crib. Mind you I have to get up at 2:15. I called down and they said they were busy. I explained that I can’t go to bed until we get the crib. They said they’d send it up. They sent up a rollaway bed and said sorry we don’t have any cribs. What?!?! I absolutely will never stay at another Ramada in my life. "