Hotel Neo+ Airport - Jakarta

Property class: 4

Choose dates to view prices

Reviews

7.8 out of 10
Good
Free airport drop-off, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Neo+ Airport - Jakarta. Indulge in a body treatment and a massage at Alaya Spa, the onsite spa. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
The current price is ￥4,804
￥5,332 total
includes taxes & fees
Oct 23 - Oct 24

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

A modern hotel room with a bed, grey sofa, a small table, a TV mounted on the wall, and a wooden panel design.

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room

A hotel room with two beds, a desk with a chair, a flat-screen TV, and a large abstract painting on the wall.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room, City View (Premiere)

A modern hotel room with a large bed, a desk with a chair, a TV, and a large window offering a city view.

Superior Room, City View (Premiere)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Suite Room

A hotel room with a bed, a desk, a TV, a mirror, and a bathroom.

Suite Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Tangerang, Hotel Neo+ Airport - Jakarta is in the city center and near the airport. Thamrin City Shopping Mall and Grand Indonesia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach PIK 2. MNC Studios and Dunia Fantasi are also worth visiting. Visit our Tangerang travel guide
Map
15125, Banten, Tangerang, Cengkareng Business City Tower PQR, Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2

What's nearby

  • A beach with palm trees, a fence, and a clear blue sky.
    White Sand Beach PIK 2
    12 min drive - 7.5 km
  • A multi-level shopping mall with escalators, seating areas, and a central atrium with a digital display.
    Grand Indonesia
    28 min drive - 28.8 km
  • A building with a clock on its facade and a metal roof.
    Blok M Square
    29 min drive - 30.5 km
  • Soewarna Business Park
    8 min drive - 3.9 km
  • Thamrin City Shopping Mall
    26 min drive - 28.4 km

Getting around

  • Jakarta Rawa Buaya Station
    12 min drive
  • Soekarno-Hatta Intl. Airport (CGK)
    12 min drive

Restaurants

  • Gudeg Jogja Bu Hani
    10 min walk
  • Hugo Lounge
    14 min walk
  • Rumah Makan Lembur Kuring
    17 min walk
  • Swiss-Cafe
    13 min walk
  • Nasi Uduk Betawi H. MUDI
    11 min walk

About this property

Hotel Neo+ Airport - Jakarta

  • Upscale hotel in the business district
  • Take advantage of free airport drop-off, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Neo+ Airport - Jakarta. Treat yourself to a body treatment or a massage at Alaya Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a restaurant.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), concierge services, and multilingual staff
    • ATM/banking services, luggage storage, and a front-desk safe
  • Room features
  • All 149 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with rainfall showers and bidets
    • 29-inch Smart TVs with digital channels
    • Daily housekeeping and desk chairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 3:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with digital channels

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 9120000130384, 55110

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Neo+ Airport - Jakarta pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Neo+ Airport - Jakarta?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Neo+ Airport - Jakarta on Oct 23, 2026 start from ￥4,804, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Neo+ Airport - Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Neo+ Airport - Jakarta?

Check-out is at noon.

Does Hotel Neo+ Airport - Jakarta provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 3:00 AM–6:00 PM on request.

Where is Hotel Neo+ Airport - Jakarta located?

Located in the heart of Tangerang, this spa hotel is 1.5 mi (2.4 km) from Soewarna Business Park and 1.7 mi (2.8 km) from Cengkareng Golf Club. White Sand Beach PIK 2 and Puri Indah Mall are also within 9 mi (15 km).

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Reviews

Hotel Neo+ Airport - Jakarta Reviews

7.8

Good

7.4

Cleanliness

6.8

Amenities

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 52 reviews
Rating 8 - Good. 6 out of 52 reviews
Rating 6 - Okay. 13 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room. Clean. Good breakfast. Safe and quiet.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very good! Everything was great, the staff were very kind and helpful!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good no frills hotel. Airport shuttle is difficult. Very clean. Good staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but for an airport hotel, it’s plenty. The staff is very helpful. Special mention on the baggage storage for the helpfulness of the staff and the care they take.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Fani and her staff was great. They are on top of everything and treat you with the upmost respect.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness
Not very clean. Loud. Not suitable for families.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying with family total 4 people. The rooms were clean. Our rooms with windows which were pretty good but they were very warm/hot when we got there. It took long to get comfortable room temperature. The shuttle to airport departed on-time and the driver was very professional. Will stay again in the future!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a very neat and clean. Hotel staff are friendly and courteous. Only one suggestion that they could not speak english well baring 1 or 2 . I would still recommend hotel for stay as the hotel is clean and hosts a lot of corporate events so maintans a good standard
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
The proximity to the airport makes this place great for a night transit and the staff and services were really good. We had a couple of issues and it was resolved timely and with care. The room was kind of decent and it wasn’t necessarily dirty but the condition of the room gave a little bit of old feeling. The room that we stayed in also didnt have a window. Breakfast was quite decent too.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
First, the pluses. The staff was friendly, the breakfast was good, and the rooms had been cleaned. When we needed items, they got them for us. They would not send a shuttle to get us from the airport because we landed at 11pm. We asked for connected rooms but got two rooms on different floors. One smelled strongly of smoke though we had asked for nonsmoking. Both rooms’ couches had food stains and cigarette burns in them. Bedding seemed clean but was stained. When we used the bathroom sink bugs crawled up out of the drain. Bathrooms were very tiny. The biggest issue seems to be with long-term maintenance of the property. The public areas seemed nice, but the rooms weren’t very good. We would not recommend going there.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

It was ok Shuttle services limited
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at the reception.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
I was in room 251. There was muzak coming from outside that was loud enough in my room to keep me awake. Two minutes of upbeat synthesizer music played on a loop all night. The property itself isn't bad. The noise was just awful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment I be back to this hotel again
Stayed 1 night in Sep 2025
Verified review

8/10 Good

It was just a stopover night, everythg was ok except for its water pressure that is low while using the water closet.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Found roaches in my room.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Sadly we were not ao pleased with our stay. It just began with the airport transfer: via expedia it only says "free airport shuttle" the hotel itself didn't send any informations until I asked them about. Comes out there are 6 times a day for pick up and drop of which are free - i think it is very unlikely that one of them fits your flight time. For that Hotel price you can easily find another airport hotel with really free shuttle service. The woman at the reception seemed to hate her job. Neither was she friendly nor did she tell us anything, we needed to ask every question by ourselves. Then to the room: in the so calles "deluxe room" there are no windows. This isn't mentioned anywhere during the booking, if you want a room with a window you need to pay more. Also the room was ok clean, but definitely could be better. The breakfast in the restaurant is more asian food, which is ok, but would be nice to know beforehand. Anyways the staff was kind in the restaurant but also really slow. There was a water fountain to refill your water, which we appreciated. During our stay our toddler broke one cup in the room. At checkout we informed the same lady as during check-in about it, and we needed to pay 50k idr for it... Never heard about any hotel/restaurant which let pay there guest for such things. Also would guess they buy this cup for 10k idr or less... All in all we wouldn't stay again. For this price you can get a ton of better stays nearby.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Lo usamos para un stopover pero no es cómodo
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The area is terrible. The staff was ok. The room floor dirty, not sure if they clean the rooms well. Had a layover for a night and couldn’t get into the city. Pay a little more and get a better option imo
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Preço
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación muy sucia, el servicio de transporte al aeropuerto es muy limitado (solo ciertas horas), terminando a las 18:30 de la noche. Y lo peor, la cantidad de cucarachas. En la habitación solo nos encontramos una, pero la zona del desayuno de buffet estaba INFESTADA.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Bad kamer te klein en shower niet handig. Geen ramen in de kamer. Bed is okay.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Wir haben das Hotel für eine Nacht gebucht. Leider mussten wir sehr lange warten, bis wir ins Zimmer durften, erst um 16 Uhr waren wir drinnen. Im Zimmer war der Straßenverkehr weiterhin deutlich zu hören, was in der Nacht etwas gestört hat. Auch die Klimaanlage war leider nicht ganz zuverlässig. Im Großen und Ganzen: Das Hotel ist in Ordnung, aber nochmal würde ich es nicht buchen, deswegen 3 Sterne.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, transfer de ida e volta para o aeroporto. 5 minutos do aeroporto. Excelente opcao para quem quer pernoitar em Jakarta
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
やむを得ず再びこのホテルに宿泊して、やっぱりゴキブリがいた。そして冷蔵庫はない。すばらしい。
Stayed 1 night in Sep 2025