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"Room was clean, staff was extremely friendly and kindly showed us hospitality upon knowing we were on our honeymoon. The only issue was that our AC unit didn’t work. Otherwise a great stay! "

"The hotel is well located next to one of the geothermal attractions. Staff was extremely helpful and kind and room was ready before check-in time, what was a blessing. Beds were comfortable and wifi was great. "

"Norrie in the Club lounge is an absolute treasure. He was extraordinarily hospitable and kind and thoughtful. Every staff member we encountered was great but Norrie really should be commended. "

"Poor room conditions and generally staff forget manners in acknowledging there guests "

"Upgraded to a one bedroom unit - very spacious. Conveniently located right in the CBD."

"room great and staff were excellent"

"Showering was a nightmare not even any soap for the shower and the dispensers on the wall were empty. Then had to put a manky shower mat in the bath and stick it down to stand on. Very budget there was hair in my bed. Even the toilet button was sticky dirty. Never never again. The check in man was great."