We’ve been here before and it was great! So we booked again! This time not so great. Paid a LOT of money to look at the hotel roof, no sky so sad kids, basic cutlery missing, inadequate housecleaning- just supplied new towels but not more toilet paper, did not make the beds and no top up of tiny milk and coffee. The light switch in our room was broken so minimal lighting and no one came to fix. What can I say? A hotel is not stressed because you have been ripped off! The decor is tired and please don’t reply to say I’m sorry you had this experience, we will take your comments into consideration if you don’t plan on doing anything to lift the quality of peoples experiences. A lot of money is needed her to make it a nice hotel again and I am assuming there isn’t enough so the issues will just keep piling up as well as the complaints. The one positive was the comfortable beds and pillows. Sorry but never coming back. somewhere you go to escape and relax.