スタジオ (Diamond Head, Ocean View) | バルコニー
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アイランド コロニー バイ ハワイ オーシャン クラブの口コミ

3 out of 5
アイランド コロニー バイ ハワイ オーシャン クラブ
445 Seaside Avenue, Honolulu, HI

口コミ

7.0

良い

評価 10 - 11 件の口コミ中 1 件が非常に良い" "
評価 8 - 11 件の口コミ中 4 件が良い" "
評価 6 - 11 件の口コミ中 5 件が普通" "
評価 4 - 11 件の口コミ中 1 件が不満" "
評価 2 - 11 件の口コミ中 0 件が非常に不満" "

6.4/10

清潔度

6.0/10

スタッフとサービス

5.8/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

すんずボンズ、仙台市

良かった点 : 清潔度、スタッフとサービス、客室の快適度
ビーチ・ショッピング街に近くて便利
ワイキキビーチまで徒歩１０分弱、近くに大型スーパーもあって、ロケーションは最高です。 ４１階のフロアで部屋からの眺望も最高で、また泊まりたいと思いました。
41階の部屋からの眺望

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
のんびりﾏｲﾍﾟｰｽで過ごすことができたことはよかったです。 トイレの蓋の蝶番が欠けていたり、ソファの布の目地のゴミが気になったり 清潔感が今一つでした。

6/10 (普通)

あきちゃん、横浜

いろいろ便利なコンド
ビーチからは多少離れているものの、値段相応ではあるが設備が充実しているので長期滞在にはお勧めできる セルフチェックインだったため、キーボックスの場所がわかりにくく迷ってしまったが、煩わしさもなくよかった

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ローカルのように滞在
ホテル物件ではなく、個人が所有する部屋をお借りしました。その分少し割安だった点は良かったと思います。部屋も土足厳禁で清潔感がありました。ただ気になったのは浴室の排水が悪いこととクーラーの音がうるさかったこと。それ以外は電子レンジもあるし快適に過ごせました。 あとホテル物件ではないためフロントが使えません。事前にキーの受取り方をメールか電話で確認する必要があります。メールは日本語で丁寧に対応してもらえました。また利用したいです。

8/10 (良い)

MAMI

良かった点 : 施設のコンディションと設備
常宿です
アイランドコロニー自体は何回か利用したことがありますが今回はこちらから手配を初めて行いました。チェックイン時の案内メールがぎりぎりまで来なくて少しドキドキしましたがなんとか無事到着し、滞在を楽しむことができました。周辺は飲食店やショップも近いため本当に便利です。大概のものが揃っており、調理にもそれほど不便は感じませんが歯ブラシがないので必携です。

6/10 (普通)

Eun Joo

気になった点 : 施設のコンディションと設備
Good location.
Great location, fantastic view in the room, the host was kind.

4/10 (不満)

Cindy、Quesnel B.C.

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't spend your money here.
This condo was not worth the money we spent. The check in procedure was a nightmare. Security who was suppose to assist with our check in was not helpful at all. The room was so small you couldn't fit two people in the kitchen at one time. The shower and tub looked gross but you had no choice but to use it. The room could use a coat of paint and some updating. We were there 12 days and they left us with two rolls of toilet paper, no dish soap and one tea towel. All in all totally disappointing after we had such a good experience on the big island and Maui.

8/10 (良い)

Ru-Shi

気になった点 : スタッフとサービス

6/10 (普通)

Warner、Laurelwood, Oregon

気になった点 : スタッフとサービス、客室の快適度
Island Colony 43rd floor accommodations
Poor communication between security and guests. Fire alarm went off at 3:00 AM and we were on the 43rd floor. No one called or came to clarify information and we staggered down to lobby to inquire. Didn't feel much confidence in this group. Room itself needed some upgrade, especially the bathroom. Pool facilities were very nice and views very good.
Hirotaからの返信 (投稿日 : 2016 年 3 月 26 日)
Aloha Warner, Thank you for your feedback! We apologize about the lack of communication between the security and guests. We will let the security know and have them improve on communication. We will also work on improvements in the room regarding more modern furnishings. We're glad you enjoyed the view and pool facilities. We hope you do decide to book with us again! Thank you again for the feedback, we will work on improvements. Mahalo, Hawaii Ocean Club Realty Group

6/10 (普通)

Krzysztof、Anoka

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
In need of updates
Room was a decent size with fairly big balcony. Beds are old and uncomfortable with one of the beds sitting right next to a window so when you sleep your blanket keeps hitting the blinds which are really old. Bathroom is outdated and tub drains very slow. It is located within five minute walk of everything but good luck finding a parking spot.
Hirotaからの返信 (投稿日 : 2016 年 3 月 26 日)
Aloha Krzysztof, Thanks for your feedback. We will work on updating the beds and rearranging the furniture to avoid the issue with the blinds. As for drainage issues in the bathroom, we will communicate with plumbing to work on that. We're glad you enjoyed the convenient location. We appreciate your feedback and will improve on these issues. Mahalo, Hawaii Ocean Club Realty Group

8/10 (良い)

Jamie、Dallas

良かった点 : スタッフとサービス、施設のコンディションと設備
Love the kitchenette
We were pleasantly surprised to find that the kitchenette had a full-sized fridge and kitchenware (plate, silver, and glasses) as well as a toaster and rice cooker. The room was a nice size, but we were expecting a dining area. We either ate on the beds or on the balcony. The balcony was huge and had a sofa with a low table and a higher table with a couple chairs (which might have been the dining area if it were moved inside.) The only negatives to our stay were finding a fingernail clipping in the bedding (not ours) and a very odd incident on our last night where a guy in the elevator followed us to our room and then told us he had been in our room earlier in the week and had lost the key, then he found it and gave it to me to give to the property manager. It was indeed a key to our room, and it disturbs me to think that first, a key to our room was running around out there while we were staying in it, and second, if we hadn't been in the elevator with that guy, what was his intention in going up to our floor that night? Would he have knocked on our door? Tried to slide it under the door? Or just enter our room without permission? It was disturbing and freaked out my daughter. We just left that extra key with ours in the room when we checked out.
Rick the Managerからの返信 (投稿日 : 2015 年 10 月 9 日)
Aloha! Having our guest feel safe and secure is a priority. We have now installed a modern keyless entry pad that will need a combination code to enter. Regards to Quality Control, we have hired an inspector (staff support) to manage the cleaners work. We strive to make our guest happy!