8/10 (良い)
Alma、Elk Grove
家族旅行, グループ旅行
2024 年 10 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We stayed in Condo # 1212. It was good to great, i wish i would have communicated that i’d like to receive information about water and AC shutdown via text; i was sent an email. 😖 we couldn’t shower and have AC for a few hours on one of our days there; i dont read emails while on vacation. The TV in the room wasn't programmed but we figured it out; but they did offer to stop by the next day to fix it. The shower water wasn't running sufficient and the sink was clogged-water was going down slow. We called and they were wick to fix it; the communication was great; they Answered all my text msgs and were professional and polite. We had a great time and i would definitely stay again and recommend it to anyone. Didnt get all 5 stars because of the lil items mentioned above but their speediness and pleasure speaking with them made up for it.
Alma
2024 年 10 月に 7 泊滞在