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「The hotel was lovely. We were greeted cheerfully and told the breakfast times and reminded not to forget our room key when going out as the room door once shut can only be opened with a key. Our room was very spacious, a really comfortable bed and a nice sized bathroom. There were also sufficient coat hangers in the wardrobe. Tea, coffee and hot chocolate were provided in the room. Breakfast provided a good choice of hot and cold food and the staff were lovely. The reception is manned from 8am...

「Pros - friendly check in, great tea tray with fresh milk, spotless room, very cosy and welcoming, lots of parking Cons - if your a light sleeper fridge noise might keep you awake」

「A wonderful place to stay, good prices, staff are wonderful, food is excellent, couldn't fault it , would definitely go back again 😊」

「Great hotel, staff were very friendly and breakfast was very good」

「A beautifully maintained hotel in lovely surroundings with a great spa and only a short distance from many attractions.」

「Lovely room - immaculately clean. Very quiet position.」

「Maybe I am just fussy , but didn't love the motel style of room」

「A thoroughly enjoyable stay. We were in room 3 which had a challenging set of stairs, no lift due to nature of the historic building. Very atmospheric place bang in the middle of the town great access on foot to all amenities. A 10 minute stroll to the Castle and the excellent car park. Breakfast was first class value. The room was spacious excellent shower and roll top bath. Bar facilities very good small outside beer garden. Plenty of Sky Ports TV screens in the bar, Saturday night there is a...

「I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...

「All round it was excellent. Great choice and quality for breakfast. Lovely staff. And if you stay here spend a couple of hours in the bar - the atmosphere is great and the decoration with the nautical theme is fantastic.」