Holbox Ferry

Everything was up to par

It would be nice if the pool chairs were monitored so guests don’t go and reserve them with their towels and then not use them all day. Staff should remove articles reserving lounges after an hour of inactivity. I was only there 4 days and we were able to get lounge chairs around the pool only one day while 3/4 of them remained empty with a book on them or hair clip.

I recently visited with my 6 month old and husband and we loved our stay. We had a complimentary crib in our suite which was very spacious and cleaned everyday . Property was beautiful and we have no complaints about the food. I will mention when ordering room service the quality of food wasn’t the best but when visiting any of the buffets and restaurants it was excellent. Staff was helpful but we had an issue with bell boys never showing up to collect our luggage from our room for checkout . Overall it felt relaxing , calm and spacious the beaches were beautiful . Very kid friendly . I do wish they had more variety and options when it comes to entertainment but overall we enjoyed our stay with only a couple minor inconveniences.