All guestrooms at Thien Ha Hotel and Apartment feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
I stayed at Thien Ha 3 years ago and it seems totally different as if it was not maintained at all. he bathroom walls were cracking because of humidity and towels had black stains. he bed had dirty sheets and covers. After complaining about the room to front desk they said nothing can be done as the cleaners were gone at that time. I told them we would leave in the next morning. Finally the front desk came up to check as if they needed to vouch our words. I showed him all the problems and he agreed to give us another room. I felt insulted that I had to show him the issues.
The bedroom of the second room had clean sheets but the bathtub and walls had black mold. I decided to stay the night and check out the following morning. It was a waste of a stay but I would not stay in an unclean place.
Long
2020 年 2 月に 3 泊滞在
2/10 (非常に不満)
Skin co ltd
出張
2020 年 3 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
직원숙박을 해줬는데 체크인하고 이튿날에 조식포함인데 조식을 안주질않나~ 이튿날에 이름을 잘못보구는 취소됬다면 돈을 도 지불하라고 하질않나~
Skin co ltd
2020 年 2 月に 4 泊滞在
8/10 (良い)
RICHARD D
2019 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
RICHARD D
2019 年 11 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張
2019 年 11 月 22 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean & Comfortable.
A lot shops around the hotel.