4/10 (不満)
宿泊されたお客様
2019 年 8 月 6 日
気になった点 : スタッフとサービス
The staff looked kind and friendly, but I was charged money for one night when I checked out, even though I paid all by my credit card via Expedia in advance.
I ask him for reconfilming my booking, he said NO.
I thought I should ask Expedia about it later, so i paid it and I ask him for giving me a recipt.
He said "NO".
I was in hurry, I gave up getting it.
After that, I called to Expdia while I'm moving.
The staff of Expedia surveyed about it, and finally it was decided that I can get refund.
I want to trust that they just misunderstood.
However, I guess if I had not called to Expedia, they would not have given me refund.
I recommend all guys who stay here to check about booking when checking in.
宿泊されたお客様
2019 年 7 月に 2 泊滞在
