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「Very friendly staff」

「The air conditioning did not work in our room. Although we did get a new room it was a lot to move with an autistic child. I do feel there should have bin something given for our troubles as we were unpacked and settled in.」

「Tres bien situé Petit déjeuner ordinaire Pas de bons restaurants à proximité」

「部屋に備え付けの冷蔵庫が壊れていた(全く冷えない)。12月下旬の寒い季節に宿泊したが(夜は0度以下)、毛布がすごく薄くて、寒さから目が覚めた。従業員は、皆フレンドリーで親切だった。」

「This was a booking I made for my sister who’s traveling to Florida by herself. They put her in a section of the hotel that was basically abandoned the room was filthy and the toilet was clogged and disgusting. When she asked them to move her room they argued with her and gave her a hard time and then ended up keeping her in the same section right next to the room she was in. I booked this room for my sister because it was conveniently on her way home never ever again don’t use this hotel」

「This was our second stay here this year. Both times we have found the hotel very clean and the staff very friendly. We were in the area this time to look at the fall foliage and as we were leaving the main desk and getting into the car, one of the staff members came running out to meet us, bringing a Yeti mug that we had left at the counter. The Mattresses are fantastic! I do not know the brand of mattresses used at Sleep Inn, but they are amazing. I can't say enough about the place.」

「The Virginia Highlands hospitality is evident in every employee at this property. From the moment we checked in to checking out the staff was helpful and knowledgeable about their community. We were immediately pointed in the right direction for good food, beer and music. The Breakfast was on par with the Hampton Inn Brand and the Breakfast room was immaculate. Hot tub was hot and our room was quiet. My only comment and this applies to many hotels; guests should be informed on booking that...

「Staff was very friendly and helpful. Hotel was very clean. Only part that didn't look 100% clean was the hot tub. The water looked clean but there was a scum line around the inside by the water level. The pool didn't have a scum line at all. The hotel room was very clean. The breakfast was good and there were a lot of food options. We enjoyed our stay there.」

「Bed was very hard and extremely uncomfortable! I had to check out a day earlier because I couldn’t sleep」

「The hotel was convenient to everything downtown. It wasn't luxurious but had everything we needed. It was clean and breakfast was filling. The receptionist was very friendly and personable. For the money, it was sufficient.」

「It was very clean and comfortable, and the staff were friendly and helpful. The only weird thing was a shower curtain that was too short and allowed water to pool on the floor.」