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"Clean room, comfortable, kimd staff, close to everything. "

"It was great for the price. Room with a bed and refrigerator, no TV, shared bathroom. Very close to train stations. Lits of restaurants and convenience stores close by."

"Service was great, the hotel was very close to the train station and convenience stores. They had all the amenities and more that you could need. They also have a direct bus to and from the airport. "

"Great service, corner room was quite spacious for a family of 4. Convenient location, with Blackcat on the 2nd floor, and 7-11 and a cafeteria in the annex tower. 5 min walk to Shinagawa station. "

"Our room was nice & clean. They even upgraded it to a deluxe room."

"Room was spacious. Love the residential home where I can cook and use the microwave. Also the washing machine was a life saver. Highly recommend and location is easy to navigate. The only down side is that house cleaning cost money. Should be included but I see why for ‘residential’ purpose. "

"Staff was great and held our bags as we were really early. They did offer early check in but at 2200 yen per hour. We went and got food and came back and they were ready for us. Only thing I recommend is 3-4 towels in the room instead of two. When using the spa you need to take your own towel and I accidentally dropped mine in the shower and didn’t have a replacement in the room. Room has tea and bottled water a plus. "

"Very good location. No issues for our 7 days stay. Porvided breakfast, not too many choices but taste good."

"This hotel was perfect. No complaints"