「Elevator from parking garage was out of order. Had to carry my suitcase up 8 flights of stairs to access the hotel lobby. Asked staff at checkin to comp the 5GBP parking charge but they said the car park was owned by the town and they couldn’t do anything about it. This is unacceptable. The staff should have provided vehicular access to the lobby for unloading which would have been possible under the circumstances.」
「Welcoming and informative on arrival, Very clean airy room, with all amenities. Really well equipped self serve breakfast/dining area. Very impressed and look forward to booking again when in area.
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「The room was spotlessly clean, comfortable and well appointed. We appreciated the generous complimentary items.
We were visiting YSP and it was very easy from Friendship Hotel. There were plenty of options for eating within walking distance. We were always able to park at the back of the hotel.
Friendship Hotel suited us well for our short break.」
