ヘーロン ハーバー アイル ホテル

「Very clean」

「Staff were friendly and professional. Hotel lobby and facilities were cleaned and well maintained. Rooms were up-to-date and clean. 」

「Great location」

「I love it here. I bring my dog and it’s just so easy every time. No stress and the room is always clean and comfortable. I also greatly appreciate the late check-out and early check-in when I have my dog since I am able to get him situated as soon as I arrive. Staff is always so kind and helpful.」

「Loved the property and especially the location 」

「Stay was excellent as usual. Thank you」

「Nice room.」

「The ONLY COMPLAINT was the lack of courtesy from a senior front desk employee. Never a smile or courteous demeanor given during our stay. Ask a question and always got abrupt answers. My complaint was shared along with other family members and guests. This is not a reprimand on his demeanor but a suggestion to make known to him a customer especially during the holiday season should be responded to with a friendly approach. The curmudgeon personality was not at all acceptable. Otherwise our stay...

「Excellent 」

「Another great stay!」

「staff very curtious」

「Alway nice」

「Amazing Staff 」

「ゴミ集荷場の目の前にも部屋があり，匂いが強く虫も多く飛んでおり，ベランダを開けて過ごすことが出来ませんでした．他の口コミにも同じ意見があったため，事前にゴミ集荷場の前の部屋を避けるように依頼していたにも関わらず，この部屋を割り当てられたことにスタッフの悪意を感じました．二度とこのホテルには泊まらないし，返金を望んでいます．またホテルは海岸から遠く，途中で何度も信号で止まらなければいけません．この価格でこの程度のホテルに泊まるくらいであれば，海岸沿いの別のホテルに泊まることを強く勧めます． There was also a room right in front of the garbage collection point, which had a strong smell and many flying insects, making it impossible to spend time with the balcony open. I felt that the staff was malicious in assigning me this room, even though...