"Nepal has so much beauty to offer the world, and maintaining top-tier hospitality is key to showing that off. Holiday Inn has great potential to lead by example, though investing in just a bit more staff training would make the guest experience truly shine.
During buffet breakfast, my partner and I ordered an omelette and were patiently waiting for it to be ready. When it was finished, another guest accidentally walked off with it! We found the moment quite funny, but the live-station staff member was so busy that he had completely forgotten our order and didn't notice what happened. While we completely understand how chaotic a busy breakfast rush can be, a little extra training on order tracking during peak hours would make a world of difference.
Despite the minor mix-up, we appreciate the hardworking team and the vibrant atmosphere!"
予定の変更があっても安心キャンセル料無料のホテルを予約
理想の宿を見つけよう世界中の約 100 万軒の宿泊施設から検索
