ヘレンズビル図書館周辺のホテル

"very good!"

"feeryにアクセスがよく、スーパーも近いです。バスタブがあり疲れがとれます。"

"きれい"

"最高でした"

"写真と違っていた。 窓が閉まらない。 クーラーがない。"

"清掃スタッフの方も感じがよかった。フロントの方も気持ち良い対応をしてくれた。"

"荷物の預かりサービスや、空港シャトルバス（有料）で、スタッフさんもとても優しかったです。部屋やロビーはとても広く綺麗で、またきた時には泊まりたいです。駐車料金は、高かったので、留意が必要です。"

"Check-in was smooth, and there were no issues with the staff. The parking fee was NZD 49 per night, which felt expensive at first, but since the car could be left for 24 hours as long as it was not taken out, I found that acceptable. The shower water pressure was slightly low—just barely within an acceptable range. When we arrived, nearby supermarkets were already closed, and there was no complimentary water provided by the hotel. As a result, we used the room service minibar to order water. Unfortunately, this experience was extremely disappointing. We waited for over 40 minutes while unpacking, but the order never arrived. After calling, the water was brought almost immediately; however, it was not the item shown on the ordering screen. The online menu indicated a 750 ml bottle, but what we received was only 500 ml. I raised this issue with the front desk and was told that the 750 ml bottles were sold out. However, I find it unacceptable that the ordering system continues to display a 750 ml product when it is not actually available. A difference of 250 ml is significant, and charging the same price for a smaller bottle does not seem reasonable. Overall, while the basic facilities and check-in process were satisfactory, the management of room service and the accuracy of product descriptions clearly require improvement."

"部屋からの眺めは最高でしたが設備がやや古くバスルームが特に改修が必要と感じました。スタッフの皆さんの対応はかなり良かったです。"