ヘレナのコテージ

「Very comfortable. Service is also good. It's also most suitable for long stay.」

「Quality yogurt, OJ, fresh fruit & full breakfast. Quality bath products, clean & comfortable room & helpfulcaringstaff. Great walkable location with restaurants, & shopping.」

「Staff is friendly. Family friendly」

「Property was as described/expected. We arrived at 7:02 and were charged the $25 late check-in fee. Although it did ask for guests to contact the office if arriving after 7 pm, we did not expect a less than 5 min. arrival time (with manager still in the locked office) to receive such inflexible treatment (we were told that the late fee was computer-based and could not be changed). We accepted this fee without any complaint. No kindness- strictly business.」

「Unfortunately we were disappointed. We have been traveling for over a week and don’t generally stay in an hotel that costs this much, but thought we would treat ourselves. Originally, I called the hotel’s direct reservation line to book a room. Agent told me there was only one room available and it would be $400. I had looked on Expedia and saw the same room for $300. I told the agent that and she rudely said that on-line sites are not updated and proceeded to try to get me to book. I told her I...

「Old. Pictures online Are not accurate」

「Kitchen is under repair, so full breakfast was not available. Breakfast was basic rolls, fruit, and a few other items. Adequate, but not what we were expecting. 」