2/10 (非常に不満)
Eric
2025 年 6 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’m leaving the negative review only because I’m bitter the ownership wasn’t a little more understanding of my situation when considering a refund.
I’m from out of the area and was in a pinch when I quickly booked a hotel through Expedia. I didn’t realize there was a Helen GA and a Helena GA. I booked the hotel for Helena, which was the wrong choice. I immediately contacted Expedia then booked for Helen GA.
I understand this is completely my fault. I did not select the protection, for I was sure I was staying the night. I wasn’t more careful in selecting my hotel. This was an honest mistake, I just expected the ownership to be a little more human when considering a refund. Business is business.
Thanks for listing to my gripe.
Eric
2025 年 6 月に 1 泊滞在