The Regency Hotel Hatyai

Property class: 3

Choose dates to view prices

Reviews

6.0 out of 10
Located close to Lee Garden Plaza, The Regency Hotel Hatyai provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
The current price is ￥4,364
￥5,180 total
includes taxes & fees
Oct 19 - Oct 20

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Housekeeping

Room options

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Located in Downtown Hat Yai, a neighborhood in Hat Yai, The Regency Hotel Hatyai is near a train station. Clock Tower and Hatyai Fountain are local landmarks, and travelers looking to shop may want to visit Lee Garden Plaza and Ocean Shopping Town. Visit our Hat Yai travel guide
Map
90110, Songkhla, Hat Yai, 23 Prachatiphat Road

What's nearby

  • A market with various packaged goods on shelves.
    Kim Yong Market
    9 min walk - 0.8 km
  • A modern skyscraper with a curved design, an elevated train track, and a clear blue sky.
    Central Department Store
    9 min walk - 0.8 km
  • Lee Garden Plaza
    5 min walk - 0.5 km
  • Odean Shopping Mall
    9 min walk - 0.8 km
  • Robinson Department Store
    16 min walk - 1.3 km

Getting around

  • Hat Yai Railway Station
    14 min walk
  • Hat Yai Intl. Airport (HDY)
    26 min drive

Restaurants

  • เกาเหลาเลือดหมูป้าเขียว
    2 min walk
  • ราดหน้า โกฉ่อน
    2 min walk
  • 192 ราดหน้า อาหารตามสั่ง
    2 min walk
  • Ban Han Halal Restaurant
    2 min walk
  • ข้าวขาหมูอาเก๊า
    2 min walk

About this property

The Regency Hotel Hatyai

  • Hotel near Lee Garden Plaza
  • Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a restaurant at The Regency Hotel Hatyai. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • A 24-hour front desk, a front-desk safe, and 6 meeting rooms
  • Room features
  • All 436 rooms include comforts such as free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and shampoo
    • TVs with cable channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

A bedroom with a large window, a bed, a desk, and a chair.
Lee Gardens Plaza Hotel Hat Yai
Downtown Hat Yai
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 494 reviews
The price is ￥6,580
￥7,745 total
includes taxes & fees
Oct 4 - Oct 5
Lee Gardens Plaza Hotel Hat Yai
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Krua-Luang
  • Royal Coffee Corner

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 550.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: THB 550.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is The Regency Hotel Hatyai pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Regency Hotel Hatyai?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at The Regency Hotel Hatyai on Oct 19, 2026 start from ￥4,364, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Regency Hotel Hatyai?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at The Regency Hotel Hatyai?

Check-out is at noon.

Where is The Regency Hotel Hatyai located?

Located in Downtown Hat Yai, this hotel is within a 10-minute walk of Mitraphap Samakee Hospital and Lee Garden Plaza. Central Department Store and Sangthong Witthaya School are also within 10 minutes. Hat Yai Railway Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Regency Hotel Hatyai Reviews

6.0

6.2

Cleanliness

8.0

Location

6.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 95 reviews
Rating 8 - Good. 31 out of 95 reviews
Rating 6 - Okay. 24 out of 95 reviews
Rating 4 - Poor. 22 out of 95 reviews
Rating 2 - Terrible. 12 out of 95 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel excellent & nice. Near to nearby shopping.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
wifi very bad.staff attitude also very bad.but the location is good .if wifi good maybe I will stay again.
Stayed 4 nights in Apr 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Good for Location only

Best location. But it's maintenance is very very poor. There is no coffee cup in this whole entire hotel.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Hotel very old.

booked new site hotel they give us old site hotel.
Stayed 3 nights in Sep 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

MIDDLE OF TOWN

Hotel falling apart, very poor maintenance. what more is there to add!
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Time for a renovation

The room is big but all furniture need to replace and so is the carpet. They look very old. Location is not bad.
Stayed 2 nights in Nov 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Good location, staff bad attitude

Good location.. but front desk staff bad attitude, new wing room ... water leaking.. n hotel can't do anything room 1881
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Nice hotel but the service quite slow

The hotel was very nice and comfortable but the front counter for check in and check out are too slow. They also required our passports to be left at the counter throughout our stay which was kind off weird. There was no iron provided too which was a bummer. But overall stay was nice and pleasant.
Verified review

8/10 Good

Liked: Cleanliness, amenities
No comment
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Bad bad bad, condition is old, reception service like I stay for free.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The lift is too small, cleanliness is below expectation.
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel is old and dirty

The Reception is extremely rude and unfriendly. They just ignored to help me book a taxi to the airport
Stayed 2 nights in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

The hotel room ought to be demolished/renovated as everything were decade old, not suited 3stars. Shower no water & not even a cheap hair dryer. When I requested for local map, receptionist pointed me out of a door to a tour company. What a hack!
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Broken lift doors needed to be fixed.

The doors for one of the two (2) old lifts were spoiled and did not open automatically and safely. They needed to be pushed open when we arrived at the lobby or at our floor. We did not feel safe in this lift. Apart from the lift, everything else was good enough for us.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly not recommended!!!

Highly not recommended!!! Very bad maintained... we booked 6 rooms and 3 rooms are with either air-cond problem or hot water problem. When request to change, staff attitude is terrible... No hair dryer is supplied. Only one lift working which can only carry about 6 people each time...
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

stay away!!!

stayed 5 days in a Executive Luxury room average $100 Singapore dollars. no supply of toothbrushes, toothpaste only 1 day supply of 2 tiny sticks of Nescafe, sugar n cream, tissue paper. i was asked to pay 300 baht for a dirty bed sheet on my checkout. i was staying alone in the room, asked them what kind of dirtiness they're taking about , they only repeat dirty bed sheet! 300 baht!!! no supervisors or managers! dirty bed sheet! 300 baht!!! there's a lady before me that has to pay 500 baht for a towel! she said she will put it in her Facebook. the hotel hotel holds our passports. charging us whatever during checkout! i hv a plane to catch so hv to pay 300 baht to get my passport. my advice to those reading this , STAY AWAY!!!
Stayed 5 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
The location of the hotel is great. However the hotel service was worst than a budget/low cost hotel. We booked one of the suites (Imperial Suite). The suite was smelly and there was no drinking water provided in the room. Only 2 bath towels and one face towel were provided in the room. To make it worst, the hotel accused us for losing the face towel and refused to return my passport (they held my passport during our stay there). So after 2 hours arguing with the receptionists & the manager (we even offered them to check our luggage and car) they finally return my passport. But the fact that they detained us there for 2 hours for nothing and accused us for stealing their freaking face towel were just unforgivable. After the incident we talked to a guy whom we met there (he works as a tour guide in Hatyai), and he told us that the hotel often have cases like that. And its normal for the hotels to detain you and ask for money for whatever reasons they could find. A terrible way of making money
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Disliked: Staff & service

The Good Point is Only and Only the Location

This hotel is become a favorite hotel for Muslim travelers, including myself. Located in the heart of the city with lots of Halal/Muslim restaurant nearby and also Night Market just step away from hotel. Other than this is NONE. HOTEL HAS NO RESPONSIBILITY TO THEIR GUESTS AND DID NOT GIVES TO WHAT THEY HAD PROMISED. I called the hotel two weeks before my arrival date to have a rooms on the same floor and near each other as I was booked for 2 rooms with difference category.The staff said no problem for my request even difference room category. However upon check in the staff said difference thing that they do not have my rooms on the same floor and downgraded my rooms to lowest category. The staff asking for extra charges if I were to have the same category of rooms but I refused since they had already promised. Till the end staff kept asking extra charges and not even apologize. The only reason given was the staff I spoken earlier for my request could not understand what I'm requesting for. Luckily Expedia save my days when I spoken to their Customer Service. There was some miss communication stated on Expedia.com website for my rooms booking. It was handled professionally by Expedia staff and to my surprise I had an extra room without any extra charges. I would like to thank you to Expedia.com Team for saving my holidays which almost ruin by hotel staff.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Location is ok, but the room is not to the standard. cleanliness is below expectation.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall pleasant experience
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

MUST TRY.

AVERAGE. SAFE.COMFORT
Stayed 2 nights in Aug 2019