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"The hotel staff were very helpful and nice."

"Excellent all round"

"Very friendly staff,helpful and excellent communication in English. Highly recommended "

"We were situated in a room adjacent to elevator. All day and into the later evening it sounded like a freight train going through the walls. Very loud and disturbing. "

"I love the breakfast and staffs were all amazing."

"Parking is limited, rooms are small. Other than that, everything was awesome, especially the bath"

"Excellent hotel. Great views of the harbor and lots of shopping and eateries nearby. Train station just below hotel. "

"The biggest challenge was navigating Osaka's metro to arrive at the hotel. But once, we arrived, the stay was very enjoyable and from there, it was very easy to reach KIX. I greatly enjoyed the dinosaur staff, as well as the clean rooms. The onsen was such a lovely bonus! Worth the trip every time."

"The ryokan and the area surrounding it was absolutely beautiful. The staff are very kind and will take the time to assist as much as possible, even with the language barrier. Breakfast and dinner is included. A free shuttle is available for pickup/dropoff between 2 stations at certain times, inquire when making the reservations. The room with private bath is absolutely gorgeous. Would definitely visit again."