ハートランド ホテル

「The stay had some positives, but there were serious cleanliness concerns that impacted our experience. When we arrived, we found a used diaper in the bathroom, which was very disturbing and made us question how thoroughly the room had been cleaned. Shortly after getting into bed, both my husband and I experienced itching and redness, likely an allergic reaction to the bedding. It was uncomfortable enough that we had to move and sleep on the sofa bed. We used hydrocortisone and Benadryl to...

「Although I did not know that the roomkeeping during the stay was not included in my plan, the people at the counter were so kind and communicated well, and handed out fresh towels set as well as amenity goods. Laundry machines are cashless basis but the payment did now work well. Around the parking space, there are enough number of ashtrays apart from the front door, which helped me so much!」

「早朝の飛行機に搭乗するために、エアポートシャトルが有ることを重視して宿泊しました。チェックインもスムーズで、部屋も快適で、全く問題ありませんでした。もう少し値段が安ければ良いと思います。」

「Breakfast has gone downhill since last trip … old products…」

「I wish breakfast was included for free with my booking and I wish the bottles of water were cheaper , other than that, I thought the staff were really knowledgeable and room was nicely clean and had everything I needed.」

「The breakfast was not fit for my diet... They mixed the turkey sausage and Ham together... That's my only complaint or concern.」

「If you’re ever in Raleigh, North Carolina, I would highly recommend you stay at the Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel. The property is amazing and the employees are extremely friendly. If you’ve ever heard the saying “Culture eats strategy for breakfast"…this leadership team has it figured out! Matt (GM) and Stephanie (HR) are leading the way. Thanks again for a wonderful stay and I hope to be back in the area someday!!!」

「I wish there were more pork / beef options for breakfast and perhaps premade waffles.」

「よかった」

「It wasn’t nothing I didn’t like everything panned out so well.」

「Clean, friendly!」

「Front desk staff was friendly. Building was a little bit old but bed was comfy and room was clean. I can hear people outside the room a lot. Breakfast was ok. It was a good hotel.」

「空港からもショッピングセンターからも近く、食事のアクセスも便利。清潔だが設備は古め。」